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- Industry News
- 18 September 2025
The scheduled service every 15 000 km is one of the secrets that allowed one Western Cape farmer to clock up over a million kilometres on one of his delivery trucks.
Oubaas van Zyl, owner and managing director of Heidedal Boerdery/Piekenierskloof Vrugte near Citrusdal in the Western Cape, knows this all too well.
“This was our first Hino and its major attributes include the reliability of the truck and excellent service from Citrusdal Hino,” says Van Zyl.
Jacques Snyman, the Dealer Principal and “general master of all things Hino” at Citrusdal Hino, says the most important aspect of owning any vehicle, is its regular scheduled services by trained technicians using original OEM parts.
“I sold Mr Van Zyl’s Hino to him back in 2009, and the vehicle has been back with us for every scheduled service – every 15 000 km,” he recalls.
“The only non-service component ever replaced, was when the regular driver fell ill and was replaced by someone who was more used to driving trucks with an automatic transmission. The clutch had to be replaced, but since the vehicle’s regular driver has been back behind the wheel, it has been plain sailing,” says Snyman.
This is proof of the practical advantage of having a single driver for every truck, he says.
The regular driver on the vehicle's main route, André Romburg drives the Hino, pulling a 30-ton tri-axle trailer, from the farm Heidedal Boerdery/Piekenierskloof Vrugte, on the Piekenierskloof Plateau, near Citrusdal in the Western Cape, to Cape Town harbour (around 175-200 km per trip) to deliver citrus fruit, peaches, and apricots to be exported.
During the regular servicing, only items such as batteries, air pipes, brake linings and the like have been replaced. Apart from the clutch, no major work has been required on the engine, gearbox, propeller shaft or rear axles during this period.
“The per kilometre cost of operating this truck is still very acceptable considering that during the period that it clocked up a million kilometres, major costs have been limited, basically to servicing and tyre replacement, so it will remain a mainstay in our fleet,” concluded Van Zyl.
Mahindra South Africa held its Dealer Conference 2025 in Dubai with a focus on strengthening dealer partnerships, enhancing the customer experience and shaping the future together.
The traditional art of haggling with car dealers is getting a digital makeover. A subscription-based artificial intelligence service in the USA is now doing the negotiating for thousands of customers, promising to eliminate the stress and time commitment of securing a better price on vehicle purchases.
“I’m excited and ready for the new challenge,” says Brian Looney, the newly appointed Dealer Principal at CFAO Mobility’s brand-new Isuzu dealership at Cape Gate, which is set to be fully operational from October this year.