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Rola Volvo perfects PST service in Western Cape

The Rola Volvo franchise in Helderberg has implemented its global parent company’s practice of assigning every Volvo owner his or her own Personal Service Technician (PST).

  • 20 October 2020
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Rola Mercedes-Benz - keeping it in the family

The Claassen family this year celebrates 23 years of Mercedes-Benz sales and service in the Helderberg, making it the longest standing family-owned Mercedes-Benz agent in the Western Cape.

  • 16 October 2020
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‘Being first is just the start’

You can almost see motivation sparking off the sales staff as they work the phones at desks lining the walls around a dozen gleaming vehicles. We asked Dealer Principal Anthea Walter-Girout how she managed such “gees” in her business, and she proudly pointed to her lieutenant, Cindy Potso, amid a noisy chorus of hallalas, ululations and hoots as staff send off another client in a new car.

  • 15 October 2020

Winners: In the Driving Seat

Congratulations to these randomly selected Dealerfloor subscribers! Your signed copy of In the Driving Seat by Brand Pretorius is on its way.

Albi George Citton, Andre Jewell, Prince Nhlane, Karen Grobler, Christo Henning, Dumisani Vilakazi, Estine Willemse, Gysbert Roos, Johan Olivier, Keabetswe Motsamai, Kurt Samson, Lenore Smith, Isaac Matsea, Mangaliso Molomo, Ntuthuko Masondo, Paul Chaperon, Renier van Rooyen, Tamlyn Cowley, Tjaart Grobler, Yvonne Matjila.

Brand Pretorius is one of South Africa’s best-known automotive industry executives. In his book “In the driving seat”, Brand shares his challenges and victories at Toyota and as Chief Executive at McCarthy Motor Holdings. This book covers forty years of South African automotive history and is a valuable collection of leadership lessons for automotive industry specialists in the trade, or in a head office role.

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Industry News

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Local manufacturers dominate The Dakar

With a little more than two months to go before the start of the 2021 Dakar Rally in Saudi Arabia on 3 January 2021, Dealerfloor spoke to Terence Marsh, CEO and founder at Red-Lined Motoring Adventure about the South African influence on the race.

  • 20 October 2020
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Toyota, Suzuki dominating Cars.co.za finalists

The 39 finalists of the 2020/21 Cars.co.za Consumer Awards – powered by WesBank #CarsAwards have been announced with Toyota and Suzuki strongly represented in various categories.

  • 19 October 2020

Skills Development

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