Senior Costing / Warranty Clerk
Senior Costing Clerk (Motor Plan / Warranty) Gauteng, Sandton.
About Us:
Join a premium automotive service team dedicated to delivering exceptional service and creating memorable experiences for every customer.
Role Purpose:
We are seeking a detail-oriented Senior Costing Clerk to ensure accurate costing of service and repair job cards and to manage Motor Plan and Warranty claims in line with company standards.
Key Responsibilities:
- Oversee, train, and coach the costing team.
- Accurately cost all service and repair job cards, including auditing daily, weekly, and monthly.
- Verify vehicle, customer, service history, Motor Plan status, campaigns, and service kits.
- Manage repair orders, sublet repairs, supplier invoices, and parts returns.
- Process, track, and reconcile Motor Plan and Warranty claims; resolve rejections promptly.
- Identify customer-payable items and ensure correct mark-ups.
- Attend weekly service meetings and stay updated on automotive bulletins and procedures.
Minimum Requirements:
- Grade 12 (Senior Certificate) with Mathematics
- Previous administration experience within a motor dealership
- Computer literate (MS Office)
- Valid driver’s license
Key Competencies:
- Strong numerical and analytical skills
- High attention to detail and accuracy
- Ability to follow procedures and meet strict deadlines
- Strong customer focus and stakeholder engagement
- Well-organised and able to work under pressure
Performance Indicators:
- Accurate costing with minimal errors
- Claims submitted and paid within required timelines
- Low Motor Plan and Warranty rejection rates
- Compliance with audit and dealer standards
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