Dealer industry news from around Southern Africa
Dealers and dealer groups who have staff working from home should make every effort to ensure that these remote working staff comply with COVID-19 rules.
The current lockdown restrictions, its impact on consumer spending and the lack of movement of people, are exposing manufacturers’ outdated methods of setting dealer boundaries (AORs) and targets, says Andreas Walker, Managing Partner of UON Global.
The final Protection of Personal Information Act (POPIA) came into effect on 1 July 2020 and the countdown timer now counts down to 1 July 2021 for full compliance.
We have all heard the instruction to dealers to “go digital”, but that has become a catch-all phrase for everything, from using WhatsApp to prospect to completely digitising your dealership.
A lot has been said about the lockdown owing to the COVID-19 pandemic, the current economic contraction and reduced income for many people in South Africa, leaving the question whether all industries, and specifically the car industry, will be able to recover and if so, how quickly.
Mitsubishi Motors, part of the Nissan-Renault-Mitsubishi triumvirate, recently announced that it is freezing all new model introductions to Europe.
Mike Whitfield, second-generation chairman of Nissan South Africa, has just been elected president of the African Association of Automotive Manufacturers (AAAM) at the organisation’s recent annual AGM.
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If you are not taking care of your customer, your competitor will.
Bob Hooey