Hino ended 2023 on a high note in terms of its customer experience ratings in the DataTrack survey for the fourth quarter of the year. Not only was Hino No 1 in the combined score, but it also took top position in all three evaluation categories – sales, service and parts.
Hino scored 98.96 out of 100 in the average of the combined score, 99.40 for sales, 98.67 for service and 98.81 for parts.
“We are very pleased that we were able to continue our momentum by ensuring an exceptional customer experience throughout 2023, and we aim to continue this trend in 2024,” says Anton Falck, Vice President of Hino South Africa. “We are always pleased to receive feedback from our customers as it shows that we are on track with our customer satisfaction strategies.
“The driving force behind our success in surveys such as DataTrack is Hino’s global strategy of Total Support, which relates to building and retaining meaningful relationships between all the parties in the value chain, from Hino Japan to the Hino South Africa head office and its staff, the countrywide dealer network of 67 dealerships and all our customers,” he explains.
The quarterly DataTrack Comparative Truck Study has been conducted since 1989 with the results compiled from feedback collected from more than 30 000 truck operators in South Africa.
We reported on the auction of a one-of-a-kind Audi RS6 Avant GT in November last year with part of proceeds going the Kutlwanong Centre for Maths, Science and Technology. Audi South Africa celebrated the official handover of a R500 000 donation to the Centre following the successful auction of the exclusive vehicle.
Last year, Volvo Car South Africa revealed impressive sales figures for its electric vehicle (EV) line-up. But how did it all start?
In a true spirit of celebration and support, Toyota fans and members of Toyota, Lexus and the Hino dealer network will gather at the OR Tambo International Airport tomorrow (Wednesday, 22 January) to welcome back the 2025 Toyota Gazoo Racing SA Dakar Rally Team.
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I always do like seeing other people dance in their cars. It's one of the things that makes me happy.
Ariel Gore
We reported on the auction of a one-of-a-kind Audi RS6 Avant GT in November last year with part of proceeds going the Kutlwanong Centre for Maths, Science and Technology. Audi South Africa celebrated the official handover of a R500 000 donation to the Centre following the successful auction of the exclusive vehicle.
In a true spirit of celebration and support, Toyota fans and members of Toyota, Lexus and the Hino dealer network will gather at the OR Tambo International Airport tomorrow (Wednesday, 22 January) to welcome back the 2025 Toyota Gazoo Racing SA Dakar Rally Team.
The 15th edition of the annual Simola Hillclimb is set to roar into action from 1 to 4 May 2025, but just two weeks remain for aspiring competitors to submit their entry applications with the closing date set for 31 January.
