Odd smells and roadkill gourmet - tales from the washbay

The workshop is where dealerships generate cash flow, but few people spare a thought for the most important part of the workshop — the wash bay.

KZ Ns5 Baster Muchenje

Handing a dirty car or truck back after a service is the quickest way to create an angry customer, while a clean car with a few complimentary peppermints in the cup holder is a sure way to please the client.

Dealerfloor spoke to wash bay staff to hear what the weirdest things are that they have had to rinse down. While the dealerships prefer to remain anonymous to protect the clients, we can reveal that at least one truck dealership in KwaZulu-Natal has a problem with urine in the engine bays of cash-in-transit vans.

With 45 cash-in-transit robberies reported in South African in just the first two months of 2020 by Banking Risk Information Centre, the security staff delivering money are understandably reluctant to leave the safety of their armoured vehicles for any reason — even to urinate. Instead, the drivers open the engine bay and relieve themselves onto the hot metal.

The resulting stench is so bad that when the vans arrive for a scheduled service, they have to go for a hose-down before the mechanics can start to service the truck.

“Smells like Nando’s”

At the 24-hr Surgomanzi Truck Wash near the new Maydon Wharf Bulk terminal in the Durban Harbour, the staff wielding the hoses report a much better smell from the rear of tipper driver Baster Muchenje’s truck.

Baster Muchenje
Baster Muchenje ties two guineafowl to his exhaust stack at the Vrede Truck stop in preparation for a long, slow cook on the way to Durban Harbour.

Muchenje is infamous for never leaving any fresh roadkill behind and has become a bit of master chef in cooking Guinea fowl spatshcock-style on his exhaust stack.

He told Dealerfloor the birds peck maize seeds that fall off tipper trucks’ along their delivery routes and in their greed to gobble down as much seed as possible, they often wait until it’s too late to fly away, instead flapping straight into his bullbar.

These birds are soon plucked and wired to the exhaust. Muchenje said it takes about five hours of steady heat from the exhaust to slow-grill the birds to tender perfection. He likes to eat his cooked birds with birdseye chilli seeds, which is why the back of his horse often smells like a Nando’s.

More Dealer News stories

Excellent relationship between Toyota, farmers

Excellent relationship between Toyota, farmers

While still in school, he sold his first Toyota Hilux. No wonder that GD Kotze has been the Dealer Principal at Oranje Toyota in Bothaville for the past 12 years, in the heart of the country’s maize triangle. In this region, a Hilux and farming go hand in hand.

  • 20 May 2022
‘Award belongs to our customers and our head office’

‘Award belongs to our customers and our head office’

This Dealer of the Year Award belongs to all our customers, our staff and Renault South Africa, says Dean Marais, Dealer Principal at Renault Graaff-Reinet, which was just crowned the best dealership in the micro category for 2021 by the manufacturer.

  • 20 May 2022