BAIC Foton trains African dealer teams in South Africa
BAIC Foton has opened a regional training centre in South Africa aimed at helping dealer and service teams return commercial vehicles to service more quickly.
- Industry News
- 11 November 2026
Hino, which has been the dominant brand in Datatrack Management’s long-running comparative customer-care survey conducted among local truck operators for the past several years, has kicked off 2025 with another strong showing.
It not only retained top position in the combined category of sales, service and parts in the first quarter of the year but was also top in both the individual sales and service segments.
“What was particularly satisfying is that all three winning scores were over 99%, with a combined average of 99.01, and scores of 99.85 for sales and 99.78 for service,” comments Itumeleng Segage, General Manager of Hino SA.
“Competition from all the European and other Japanese brands is very strong, and the Hino team is very proud of being able to keep them at bay and to continue leading the way.
“Our ongoing strong performance in these quarterly surveys is largely owing to the commitment and dedication of our countrywide network of 67 dealers and head office staff, as well as the guiding customer-care strategies developed over the years by Hino Motors in Japan,” Itumeleng explains.
Datatrack Management has conducted this survey since 1986 and currently it interviews about 30 000 truck operators every three months.
BAIC Foton has opened a regional training centre in South Africa aimed at helping dealer and service teams return commercial vehicles to service more quickly.
Many South African motorists still do not realise that a service plan is not a compulsory part of buying a new vehicle, according to Right to Repair SA.
Energy security, electrification, grid infrastructure and sustainable transport take centre stage at COP31 in Antalya, Türkiye, as the climate conference devotes a full day to energy and transport. Africa enters that conversation with a plan of its own: the African Union’s (AU) Continental Framework on Electric Mobility (eMobility).
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BAIC Foton has opened a regional training centre in South Africa aimed at helping dealer and service teams return commercial vehicles to service more quickly.
Many South African motorists still do not realise that a service plan is not a compulsory part of buying a new vehicle, according to Right to Repair SA.
South Africa continues to face persistent technical skills shortages, and Toyota South Africa Motors (TSAM) has now reopened the training hub where it develops artisans and technical specialists. The Toyota Academy Learning for Africa (TALA) returns after a significant renovations investment.