Hino South Africa has, once again, been awarded prestigious global awards from Hino Motors Limited (HML) that reaffirm its position as a leader in aftersales support within the commercial vehicle industry.
The awards, for 2025, were announced at a recent global distributor function in Japan and those won by Hino SA were an Excellence Award in the Service Distributor of the Year category and Distributor of the Year in the Parts Distributor section. This is the 13th time in the past 14 years that Hino SA has received these accolades.
The awards are based on specific criteria set by HML with a minimum score of 80% for the year required to receive the prize, with each distributor being scored monthly.
Among the criteria for the service award are customer experience ratings and workshop throughput as well as the profitability of Hino SA and its dealer network. The parts award measures include customer experience ratings, managing the supply of parts on first request, stockholding and emergency parts supply by Hino SA and its dealers.
The awards are part of an ongoing Hino programme to recognise distributors who consistently deliver outstanding performances in key areas with sustained adherence to Hino’s global Total Support philosophy. Central to this strategy are maximising vehicle uptime, reducing the total cost of ownership, ensuring “fix-it-right-first time” service delivery while maintaining high parts availability at competitive prices.
“We at Hino South Africa are very proud of our ongoing strong performances in the local Datatrack quarterly customer care survey of 13 truck brands. We were again in first position in Q1 2026 in the combined ranking for sales, service, and parts with a total of 99.69, which was well above the national average of 95.76,” states Anton Falck, Vice President of Hino SA.
This was the 12th consecutive quarter, since Q1 2023, where Hino has held the coveted No. 1 spot with the results based on input provided by the 30 000 local truck operators surveyed. This highly rated survey by Datatrack has been undertaken for the past 38 years and is well respected in the industry and among local truck customers.
Audi South Africa has introduced the new Q5 range, comprising the third-generation Q5 SUV, second-generation Q5 Sportback, and the performance-focused SQ5 SUV and SQ5 Sportback. The range is built on Audi's Premium Platform Combustion and brings a new generation of petrol and diesel engines to the nameplate.
Geely Auto South Africa (GASA) has introduced Riddara, Geely Auto Group's new energy bakkie brand, to the South African market.
Ford’s next big electric vehicle push is less about a dramatic new badge and more about what happens behind factory doors.
Advertisement
Advertisement
You can't buy happiness but you can buy cars and that's kind of the same thing.
Unknown
The Toyota Starlet has improved from zero to a four-star rating for adult occupant protection in Global NCAP's latest #SaferCarsForAfrica crash test results. This follows a safety upgrade to make six airbags a standard fit.
South Africa's new vehicle market sustained strong momentum in August 2026, with aggregate sales increasing by 11,4% year-on-year to 57 898 units, says the Automotive Business Councill | naamsa.
South Africa’s new-vehicle market maintained its momentum in August, with aggregate sales of 57 898 units representing an increase of 11.4% compared with the same month last year.
