Clean sweep for Absa at Sambra awards

Absa has scooped top honours and for the first time won the prestigious SA Motor Body Repairers’ Association (Sambra), Insurer of the Year award followed by a silver award to both Bryte Insurance and OUTsurance in joint second place.

23 Sambra1 50

Volkswagen Group South Africa received joint top honours for all-round best OEM followed by Ford Motor Company SA and BMW MINI South Africa in third place.

Glasurit triumphed as best Paint Brand followed by Duxone and R-M.

The awards ceremony, which was once again jointly hosted by Sambra and Lightstone this year, saw the honouring of top vehicle insurers and OEMs, as well as automotive Refinishing brands, for excellence in service provision to Sambra members.

The Gold award for Best Insurer went to ABSA. Seen here are Charles Canning (National Chairman Sambra), Keneilo Moabelo (Absa) and Mark Groch (Head of Product at Lightstone).

Sambra, an association of the Retail Motor Industry Organisation (RMI), represents the majority of motor body repairers in the country and focuses on creating and maintaining industry sustainability and development.

“We completely revamped the criteria and questions for the 2022 survey, encouraging a much broader response from our motor body repair sector and really homing in on the top five suppliers they do the most business with.

We believe this is a truer reflection of what is happening on the ground, and we’re excited to see the results this year,” says Charles Canning, Sambra National Chairman.

Volkswagen Group South Africa scoops Gold in Best Business Practices, Best Training Programme, Communication Excellence and overall Best OEM. Here is Charles Canning (Sambra), Annelize van Staden and Chrystal Christian (VW) and Mark Groch (Lightstone).
Glasurit scoops best paint brand in the Automotive Refinishing Brand. Here is Charles Canning (Sambra), André Lombaard (BASF Coatings), Tumisang Gololo (BASF) and Mark Groch (Lightstone).


“The primary objective of this important annual initiative is to measure and track the overall satisfaction levels of Sambra members with Insurers, OEMs and Automotive Refinishing brands,” says Bernard De Vantier-Strydom, Head of Projects and Research at Lightstone, which independently collated and audited the research and was the headline sponsor of the awards.

The survey targets the eligible 677 Sambra members nationwide to rate the insurers, OEMs and Refinishing Partners. In the Insurer category, there were seven questions and awards related to Service Excellence, Payment practices and the overall winner.

“We would like to extend our congratulations to all our winners who continue to demonstrate excellence in their respective categories and who, together with Sambra, create a more robust and resilient industry,” he concluded.

Award

Company

Award

INSURANCE CATEGORY: SERVICE EXCELLENCE

Service Excellence:2022

Santam

Bronze

Service Excellence:2022

Bryte Insurance

Silver

Service Excellence:2022

OUTsurance

Silver

Service Excellence: 2022

ABSA

Gold

INSURANCE CATEGORY: BEST PAYER

Best Payer: 2022

Bryte Insurance

Bronze

Best Payer: 2022

OUTsurance

Silver

Best Payer: 2022

ABSA

Gold

INSURANCE CATEGORY: OVERALL WINNERS

Best Insurer: 2022

Discovery

Bronze

Best Insurer: 2022

Bryte Insurance

Silver

Best Insurer: 2022

OUTsurance

Silver

Best Insurer: 2022

ABSA

Gold

OEM CATEGORY: COMMUNICATION EXCELLENCE

Communication Excellence: 2022

BMW MINI South Africa

Bronze

Communication Excellence: 2022

Hyundai

Bronze

Communication Excellence: 2022

Ford Motor Company SA

Silver

Communication Excellence: 2022

Volkswagen Group South Africa

Gold

OEM CATEGORY: BEST PRACTICES

Business Practices: 2022

BMW MINI South Africa

Bronze

Business Practices: 2022

Ford Motor Company SA

Silver

Business Practices: 2022

Volkswagen Group South Africa

Gold

OEM CATEGORY TRAINING PROGRAMME

Training Programme: 2022

Hyundai

Bronze

Training Programme: 2022

BMW MINI South Africa

Silver

Training Programme: 2022

Ford Motor Company SA

Gold

Training Programme: 2022

Volkswagen Group South Africa

Gold

OEM CATEGORY: OVERALL WINNERS

Best OEM: 2022

BMW MINI South Africa

Bronze

Best OEM: 2022

Ford Motor Company SA

Silver

Best OEM: 2022

Volkswagen Group South Africa

Gold

AUTOMOTIVE REFINISHING BRAND CATEGORY: OVERALL WINNERS

Best Paint Brand:2022

R-M

Bronze

Best Paint Brand:2022

Duxone

Silver

Best Paint Brand:2022

Glasurit

Gold

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