Walking the extra mile for customers, colleagues and the dealership comes naturally to the workshop team at Barloworld Ford Alberton.
According to Service Manager, Fanie van Wyk, he has a top team that delivers customer satisfaction time and again.
“I find it important to expose everyone working in the workshop to the customers, since it assists them in resolving issues efficiently, swiftly and to the customers’ satisfaction,” he recently told Dealerfloor. “I salute them for their energy, experience, commitment and loyalty.”
Dealer Principal, Xolani Mkhwanazi, confirms this unequivocally: “Just last week the team, of its own accord, worked until 20:00 every night, just to make up the backlog in the workshop,” he said proudly.
“However, the way this team stepped up to the plate during hard lockdown, working tirelessly while everyone else was sitting at home, proved to me what I have in this team in terms of guts,” he said.
Mahindra South Africa will support the Nelson Mandela Foundation as a sponsor of the Nelson Mandela Day Walk and Run 2025, starting at the DP World Wanderers Stadium tomorrow (19 July).
Ford South Africa has reaffirmed its commitment to long-term growth and local relevance, spearheaded by significant investments in dealer infrastructure for the benefit of customers.
Her appointment as the new general manager for JLR, Jetour and Foton in Mbombela was a dream come true for Supergroup Dealerships’ Leana Pieterse.
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If you are not taking care of your customer, your competitor will.
Bob Hooey
Ford South Africa has reaffirmed its commitment to long-term growth and local relevance, spearheaded by significant investments in dealer infrastructure for the benefit of customers.
Her appointment as the new general manager for JLR, Jetour and Foton in Mbombela was a dream come true for Supergroup Dealerships’ Leana Pieterse.
When the moral fibre of your staff is in the right place, you are on the road to success, no matter what kind of business you are in.
