Having to work out of office while the dealership is being fumigated for the Sars-Cov2 virus is just the latest challenge sales staff have had to manage in order to meet targets.
Owner and MD of the Easy Systems, Tim Kinsey, told Dealerfloor his Customer Relationship Management (CRM) system allows sales staff to work 100% remotely via the EasySystems Mobile app.
The Pinetown-based company has been in business for 15 years and lays claim to being South Africa’s market-leading CRM systems designer, with several dealer groups and franchises as clients who post glowing testimonials on the Easy Systems website.
For these reasons and more, Lightstone Auto has partnered with Easy Systems to make this industry-leading software available to its customers.
Kinsey says sales staff use the app to respond to leads, make phone calls on the dealership's account, quote, do OTPs and even get the customer to digitally sign quotes and OTP’s — all from the comfort and safety of their homes.
Kinsey reckons that as more and more deals are concluded remotely, it is essential that dealerships keep up with the trend or face the prospect of falling behind the curve. "As long as there is no immunity or a vaccine for the latest Coronavirus (Sars-Cov2), we will have to keep our regulated social distance to reduce re-infections for a long while to come.
“Easy Systems Mobile enables sales staff to work 100% remotely, it puts the office in their pockets,” said Kinsey.
South Africa is facing a growing threat to its automotive industry, economy and public safety – Grey vehicle imports – according to a statement by Vehicles Fact Verifications Systems.
Thule South Africa are expanding their local product offering with the launch of three new products that epitomise the brand’s ethos of “Bring your life”.
Call it a job well done or maybe more of a masterclass performance. This is some of the ways to describe CMH Honda Hatfield’s recently winning the overall Honda Dealer of the Year award.
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Have you ever noticed that anybody driving slower than you is an idiot, and anyone going faster than you is a maniac?
George Carlin
Call it a job well done or maybe more of a masterclass performance. This is some of the ways to describe CMH Honda Hatfield’s recently winning the overall Honda Dealer of the Year award.
The Eastvaal Motor Group has added Kia and Renault to its existing portfolio in Secunda and revamped its Ford and Mazda dealership as part of the process.
The critical need for trained staff in automotive retail dealerships is underscored by the increasing number of new and returning vehicle brands entering the South African market and establishing trading networks across the country.
