Hyundai Automotive South Africa has been recognised and awarded the 2025 Best Distributor of the Year Award at the Hyundai Motor Company Global Service Seminar held in Delhi, India.
Key factors and criteria of the award included quality improvement, warranty and service processes as well as dealer support. In addition, the company was commended for its Net Promotor Score improvement (NPS): a customer experience metric used to measure customer loyalty by gauging how likely a customer is to recommend a company, product or service.
“This accolade is borne out of better co-ordination, functioning like a well-oiled engine, commitment to excellence and exceptional performance all-round. Every gear in our system plays a crucial role in driving our success,” stated Michael Rohde, Hyundai Automotive South Africa After-sales Director.
“This accolade reflects the tireless efforts of our entire after-sales Team and the collaborative relationships we have with our dealer network. Whether it is ensuring quicker turnaround times, enhancing parts availability or strengthening our technical expertise, the focus remains on creating a harmonious synergy that benefits both our team and our customers,” Michael highlighted.
Commenting on this recognition, Stanley Anderson, Sales and Operations Director at Hyundai Automotive South Africa underscored the importance of continuous customer satisfaction, considering the highly competitive South African automobile market.
“The relationship with our customers does not end with the completion of the sale. Our commitment and giving the best service to all our customers, is non-negotiable. As we celebrate this milestone, we reaffirm Hyundai Automotive South Africa’s promise to continue our promise to support our customers and to deliver unparalleled service to our network,” Stanley concluded.
In a demonstration of a purpose-driven partnership, GAC Motor South Africa has joined forces with the Real Madrid Foundation South Africa as its official mobility partner – a collaboration dedicated to creating real opportunities for young people through the transformative power of football and education.
Maserati addressed recent developments in the South African market regarding unauthorised parties claiming to be official Maserati dealers and service centres. These claims are both false and misleading to customers, and we consider this to be a matter of serious concern.
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If you are not taking care of your customer, your competitor will.
Bob Hooey
In a demonstration of a purpose-driven partnership, GAC Motor South Africa has joined forces with the Real Madrid Foundation South Africa as its official mobility partner – a collaboration dedicated to creating real opportunities for young people through the transformative power of football and education.
Maserati addressed recent developments in the South African market regarding unauthorised parties claiming to be official Maserati dealers and service centres. These claims are both false and misleading to customers, and we consider this to be a matter of serious concern.
Following the recent international awareness month of driving while distracted (DWD), positive news from the City of Cape Town has been shared. The City revealed that between July 2022 and June 2024, impoundments of cellphones reduced by 16%. Cellphone-related offences also dropped by 11.5%.
