Top dealership ready to defend sought-after title
- Dealer News
- 24 February 2025
Doing business in the arid Karoo can be challenging at the best of times.
Doing a newspaper route while still at school in the 1970s to save money for your own bicycle teaches you determination and, most importantly, to work hard towards achieving your goal.
Isuzu South Africa, in partnership with Motus Isuzu, recently donated three brand-new FVZ 1400 trucks, together with drivers and fuel, to support farmers in their plight to survive the ongoing drought.
Two more lucky Motus customers each bagged R100 000 as part of the listed group’s rebranding of former Imperial Select used car dealers into Motus dealerships.
Stanmar Motors celebrates 65 years in business this year, with a world that looks much different from the one when this dealership first opened its doors.
Customer satisfaction, efficient car service, best brand, fuel economy, value for money and a host of others reasons are all regularly cited as reasons why customers buy a car from a certain dealer and then come back for more.
“You must embrace every lead and every clue to close a deal. You must do everything within your power to retain clients and keep them interested and happy even if you cannot supply them immediately with a specific vehicle.
For the second year in a row, Toyota celebrated its outstanding dealers via virtual platforms, announcing the 2020 Dealer of the Year during a time when local automotive retail is experiencing an extremely challenging period.
Doing the job and doing it proper, is the secret to success in our trade. Your reputation precedes you and word by mouth can be fateful or a huge blessing.
To be a Service Manager at a dealership, the job requires a multi-skilled individual who has the technical ability of an auto technician, is comfortable conversing with customers and who comes up with new ideas to increase customer satisfaction, thereby buying loyalty and improving profitability.
When Devraj Nair, Sales Executive at Suzuki Durban, sold a Swift to the Govender couple in Johannesburg, he never realised it would be Suzuki’s 100,000th sale in South Africa.
It does not take long to realise that the person on the other side of the telephone is a remarkable woman, someone who knows the motor trade by heart and defiantly not a pushover.
There is no substitute for hard work with passion, doing the things you love.
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If you are not taking care of your customer, your competitor will.
Bob Hooey