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- Product News
- 21 November 2024
For the second consecutive year, NMI Durban South Motors - Mercedes-Benz Commercial Vehicles Durban was awarded top honours as Daimler Trucks & Buses Southern Africa’s (DTBSA) overall Dealer of the Year for 2020.
This year, a total of 25 awards in six categories were presented in the presence of 130 guests within the business areas of Sales, Parts, Customer Service, Financial Services and Used Vehicles Support.
Michael Dietz, President and CEO Daimler Trucks & Buses Southern Africa comments on the winners: “I would like to extend my sincere congratulations to all the deserving winners. As DTBSA, we take considerable pride in our dealers’ exceptional performance as we know what it takes to be at the top in a highly competitive market.
“Our DOTY theme this year “Rising Stronger Together” is a celebration of the resolute commitment to excellence displayed by our dealer partners, the ability to transcend and rise above the challenges faced in what was an extraordinary year.”
Category winners:
2. Best Sales Performance Export:
3. Best Customer Service & Parts:
Mercedes-Benz Trucks:
FUSO Trucks:
Freightliner:
4. Best Parts Sales Performance Mercedes-Benz Bus:
5. Used Vehicles Support:
6. Best Overall Performance:
Mercedes-Benz Trucks:
FUSO Trucks:
Unlike in the past, when dealerships primarily waited for customers to come to them, we now take a more proactive approach, bringing our vehicles directly to places where people gather, allowing them to experience the product first-hand, including offering test drives,” says Gerrie van der Kaay, Dealer Principal at Supergroup Dealerships Jetour Midrand.
One of the latest Chinese automotive brands to establish itself in South Africa, GAC Motor, is benefitting from the expertise of well-known motor groups in the country, like the BB Motor Group.
Stellantis has announced the expansion of its multi-franchise dealer network with the addition of the Fiat and Jeep brands to the existing Westvaal Motor Group dealership in Klerksdorp in North West Province.