Staff are the moral fibre of any dealership
When the moral fibre of your staff is in the right place, you are on the road to success, no matter what kind of business you are in.
- Dealer News
- 10 July 2025
ABSA Vehicle and Asset Finance (AVAF) recently celebrated the Diamond Jubilee of the BB Group during a function held at BB Ford Menlyn.
The BB Group started as a one-man Datsun operation back in 1959 in Pietersburg (Polokwane) and over the years expanded its footprint in South Africa to 55 dealerships, representing 19 different brands. (Read more about the most recent addition, Welkom here: BB Group grows its footprint in Central SA.
Faisal Mkhize, Managing Executive at AVAF, reaffirmed ABSA’s commitment to keep close to the people they are in business with. “Our aim is to be the bank of choice for dealerships. Amid the economic downturn and pandemic-related lockdown, we have worked very hard to improve our approval rate and service delivery as part of driving that vision,” Mkhize said.
Arnold du Plessis, CEO of the BB Motor Group, acknowledged the increase in approval rates’ turnaround time as a contributing factor to having a record month in October. “Despite OEMs that are running low on stock, we had a bumper month, and I am proud of our employees for making up the losses we incurred during the lockdown,” Du Plessis told guests. “It seems that one can have your cake and eat it,” Du Plessis said tongue-in-cheek while cutting the cake.
Fulufhelo Mandane, Regional Head of Dealer Relationships at ABSA Vehicle and Asset Finance, told Dealerfloor
the efforts in delivering exceptional customer service are proving to be vital in the mutual beneficial success of both the bank and the dealer.
When the moral fibre of your staff is in the right place, you are on the road to success, no matter what kind of business you are in.
Opel has revealed the next-generation Grandland in South Africa, joining the current Opel range consisting of the Corsa, Mokka and Zafira.
There is no doubt that AI (Artificial Intelligence) is transforming the way we operate - from backend systems to customer-facing solutions.
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Have you ever noticed that anybody driving slower than you is an idiot, and anyone going faster than you is a maniac?
George Carlin
When the moral fibre of your staff is in the right place, you are on the road to success, no matter what kind of business you are in.
The Thorp Motor Group did the official breaking of new ground for its latest and most ambitious development yet – a brand-new Motor City in Sandown that will bring four of the Group’s leading vehicle brands together under one roof.
One of the topics that comes up often when I write articles is “waste” within a dealership. Quite often, expenses are cut when times are challenging but often, waste is confused with expenditure.