Walking the extra mile for customers, colleagues and the dealership comes naturally to the workshop team at Barloworld Ford Alberton.
According to Service Manager, Fanie van Wyk, he has a top team that delivers customer satisfaction time and again.
“I find it important to expose everyone working in the workshop to the customers, since it assists them in resolving issues efficiently, swiftly and to the customers’ satisfaction,” he recently told Dealerfloor. “I salute them for their energy, experience, commitment and loyalty.”
Dealer Principal, Xolani Mkhwanazi, confirms this unequivocally: “Just last week the team, of its own accord, worked until 20:00 every night, just to make up the backlog in the workshop,” he said proudly.
“However, the way this team stepped up to the plate during hard lockdown, working tirelessly while everyone else was sitting at home, proved to me what I have in this team in terms of guts,” he said.
As South Africans keep their vehicles for longer, aftersales service and dealership experience are becoming critical drivers of long-term brand loyalty, according to Hyundai Automotive South Africa.
Wayve, Uber and Nissan announced the signing of a memorandum of understanding to collaborate on the development of robotaxis and commence activities to realize the deployment of robotaxi services.
A Hino 300 714, bought new in 2018 from Pupkewitz Hino in Windhoek, continues to provide reliable service after recording more than a million kilometres traversing a variety of roads in remote, rural areas and urban centres in Namibia.
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I have bad reflexes. I was once run over by a car being pushed by two guys
Woody Allen
As South Africans keep their vehicles for longer, aftersales service and dealership experience are becoming critical drivers of long-term brand loyalty, according to Hyundai Automotive South Africa.
At the NADA Connect 2026 conference, the Deputy CEO of WeBuyCars, Dr Wynand Beukes, took the stage to share what he called “our story, not the right story or the wrong story, just ours”.
Rola Toyota Somerset West picked up the top award as Dealer of the Year at the manufacture’s awards held last under the theme, Challenge and Innovate.
