Walking the extra mile for customers, colleagues and the dealership comes naturally to the workshop team at Barloworld Ford Alberton.
According to Service Manager, Fanie van Wyk, he has a top team that delivers customer satisfaction time and again.
“I find it important to expose everyone working in the workshop to the customers, since it assists them in resolving issues efficiently, swiftly and to the customers’ satisfaction,” he recently told Dealerfloor. “I salute them for their energy, experience, commitment and loyalty.”
Dealer Principal, Xolani Mkhwanazi, confirms this unequivocally: “Just last week the team, of its own accord, worked until 20:00 every night, just to make up the backlog in the workshop,” he said proudly.
“However, the way this team stepped up to the plate during hard lockdown, working tirelessly while everyone else was sitting at home, proved to me what I have in this team in terms of guts,” he said.
Mercedes-Benz has successfully fended off a high-profile patent infringement claim, after a US court dismissed allegations brought by The Phelan Group with prejudice, ending a dispute that had lingered for months.
As South Africa forges ahead in the automotive landscape, a notable divide has emerged in the growing realm of new-energy vehicles.
Volkswagen is accelerating its African ambitions, with Egypt emerging as the latest contender for a major manufacturing role.
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A light on my car’s dashboard came on, and instead of fixing the problem, I waited for the bulb to burn out. Crisis solved.
Jarod Kintz
The Chinese onslaught on the hearts and minds of South African customers continues with Dongfeng, which is making its presence felt with an array of fully electric vehicles (EVs) now available locally and more to come next year.
The Hyundai Pinetown dealership has once again raised the bar in South Africa’s automotive retail sector, setting a new all-time monthly sales record for Hyundai Automotive South Africa.
Stellantis South Africa has announced the opening of a new Platina Motor Group dealership in Rustenburg, reinforcing its Brand House Network and bringing six automotive brands, Opel, Citroën, Peugeot, Jeep, FIAT and the all-new Leapmotor closer to customers in Northwest Province.
