Walking the extra mile for customers, colleagues and the dealership comes naturally to the workshop team at Barloworld Ford Alberton.
According to Service Manager, Fanie van Wyk, he has a top team that delivers customer satisfaction time and again.
“I find it important to expose everyone working in the workshop to the customers, since it assists them in resolving issues efficiently, swiftly and to the customers’ satisfaction,” he recently told Dealerfloor. “I salute them for their energy, experience, commitment and loyalty.”
Dealer Principal, Xolani Mkhwanazi, confirms this unequivocally: “Just last week the team, of its own accord, worked until 20:00 every night, just to make up the backlog in the workshop,” he said proudly.
“However, the way this team stepped up to the plate during hard lockdown, working tirelessly while everyone else was sitting at home, proved to me what I have in this team in terms of guts,” he said.
Given the ongoing discussions about logistics efficiency, diesel price volatility and the broader freight performance outlook in South Africa, Dealerfloor publish commentary from Banie Claasen, Managing Executive for Specialised Lending Products at Absa Business Banking on this important topic.
The South African motor industry continues to defy expectations by posting another month of exceptional growth.
According to a Reuters report, Renault is engaged in active discussions with several automobile manufacturers, including China's Chery, as the French company explores opportunities for collaborative production and distribution agreements.
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A light on my car’s dashboard came on, and instead of fixing the problem, I waited for the bulb to burn out. Crisis solved.
Jarod Kintz
The name tells the story – Basadi Automotive Group. Basadi, the Sesotho word for women, was chosen by a woman who, against all odds but with an unwavering belief in God, decided in 2018 or so to go it alone in the male-dominated automotive industry.
Hyundai Automotive South Africa amplified its 25-year anniversary by hosting Hyundai Fun Fest celebrations at various Hyundai dealerships across the country.
Stephan Venter is making waves. Most recently with Changan Pretoria.
