Walking the extra mile for customers, colleagues and the dealership comes naturally to the workshop team at Barloworld Ford Alberton.
According to Service Manager, Fanie van Wyk, he has a top team that delivers customer satisfaction time and again.
“I find it important to expose everyone working in the workshop to the customers, since it assists them in resolving issues efficiently, swiftly and to the customers’ satisfaction,” he recently told Dealerfloor. “I salute them for their energy, experience, commitment and loyalty.”
Dealer Principal, Xolani Mkhwanazi, confirms this unequivocally: “Just last week the team, of its own accord, worked until 20:00 every night, just to make up the backlog in the workshop,” he said proudly.
“However, the way this team stepped up to the plate during hard lockdown, working tirelessly while everyone else was sitting at home, proved to me what I have in this team in terms of guts,” he said.
General Motors has patented innovative technology that could transform how families approach one of their most difficult conversations: when an elderly relative should stop driving.
Electric vehicles are older than many people realise. In the late nineteenth century, battery electric cars were common in cities because they were quiet, clean and easy to drive compared to petrol cars that needed hand cranking.
Toyota South Africa Motors (TSAM) announced the introduction of the Toyota Hiace PWD (Persons with Disabilities) model, a people-mover that puts accessibility at the heart of mobility.
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A light on my car’s dashboard came on, and instead of fixing the problem, I waited for the bulb to burn out. Crisis solved.
Jarod Kintz
DFSK hit the road in the Eastern Cape recently with the official opening of the East London DFSK dealership on 6 September.
Chery had a busy time over the last couple of weeks. Not only did it pull off a unique crash test with two Chery Tiggo 9s, the first of its kind locally, but it also awarded its top performing dealers during its national dealer conference held at Nasrec.
Hyundai Motor Group has officially announced Hyundai Pinetown as one of Global Top 100 Dealers of the Year, recognising the dealership’s remarkable performance, customer-centric innovation and market leadership in a highly competitive industry.
