Walking the extra mile for customers, colleagues and the dealership comes naturally to the workshop team at Barloworld Ford Alberton.
According to Service Manager, Fanie van Wyk, he has a top team that delivers customer satisfaction time and again.
“I find it important to expose everyone working in the workshop to the customers, since it assists them in resolving issues efficiently, swiftly and to the customers’ satisfaction,” he recently told Dealerfloor. “I salute them for their energy, experience, commitment and loyalty.”
Dealer Principal, Xolani Mkhwanazi, confirms this unequivocally: “Just last week the team, of its own accord, worked until 20:00 every night, just to make up the backlog in the workshop,” he said proudly.
“However, the way this team stepped up to the plate during hard lockdown, working tirelessly while everyone else was sitting at home, proved to me what I have in this team in terms of guts,” he said.
Carla Seppings, CEO of Bidvest Automotive, a prominent player in the South African automotive retail sector, shared insightful perspectives on the industry's evolution during a recent Cars.co.za podcast ahead of Cars.co.za DealerCon 2025 on 17 September.
On World EV Day, a survey of 6 700 South African car owners highlights growing interest in Plug-in Hybrids (PHEVs) and Electric Vehicles (EVs).
The European automotive industry stands at a critical juncture. Fresh results from the EY research firm reveal that electric vehicles will capture over half of new light vehicle sales across Europe by 2032, marking a seismic shift in consumer preferences and industrial priorities.
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You can't build a reputation on what you are going to do.
Henry Ford
DFSK hit the road in the Eastern Cape recently with the official opening of the East London DFSK dealership on 6 September.
Chery had a busy time over the last couple of weeks. Not only did it pull off a unique crash test with two Chery Tiggo 9s, the first of its kind locally, but it also awarded its top performing dealers during its national dealer conference held at Nasrec.
Hyundai Motor Group has officially announced Hyundai Pinetown as one of Global Top 100 Dealers of the Year, recognising the dealership’s remarkable performance, customer-centric innovation and market leadership in a highly competitive industry.
