Walking the extra mile for customers, colleagues and the dealership comes naturally to the workshop team at Barloworld Ford Alberton.
According to Service Manager, Fanie van Wyk, he has a top team that delivers customer satisfaction time and again.
“I find it important to expose everyone working in the workshop to the customers, since it assists them in resolving issues efficiently, swiftly and to the customers’ satisfaction,” he recently told Dealerfloor. “I salute them for their energy, experience, commitment and loyalty.”
Dealer Principal, Xolani Mkhwanazi, confirms this unequivocally: “Just last week the team, of its own accord, worked until 20:00 every night, just to make up the backlog in the workshop,” he said proudly.
“However, the way this team stepped up to the plate during hard lockdown, working tirelessly while everyone else was sitting at home, proved to me what I have in this team in terms of guts,” he said.
The South African automotive industry is deeply entrenched in international supply chains. Export-driven growth continues to benefit the automotive industry and spurs activity in downstream sectors.
In the fast-paced world of automotive retail, where consistent customer satisfaction is vital, logistics and warehousing are what keeps everything running. Shaun Riley (photo) is the Logistics and Warehouse Manager at Jetour South Africa and tells us more of his vision and passion.
DFSK South Africa announced the recent delivery of three DFSK vehicles to Pick n Pay through the DFSK Estcourt branch, Dundee.
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A light on my car’s dashboard came on, and instead of fixing the problem, I waited for the bulb to burn out. Crisis solved.
Jarod Kintz
With a team that proverbially eats, sleeps and breathes Audi, it is no surprise that Audi Centre Sandton picked up the top accolade as Dealer of the Year at the German manufacturer’s Vorsprung Awards held recently.
Toyota South Africa Motors (TSAM) recently hosted its annual National Dealer of the Year Awards. The pivotal event marked 45 years of market leadership – a celebration of dedication and resilience of a successful partnership with the Toyota dealer network.
Renault South Africa recently held its annual Dealer of the Year Awards, acknowledging great performance to the brand within the 80-strong Renault Dealer network.
