Walking the extra mile for customers, colleagues and the dealership comes naturally to the workshop team at Barloworld Ford Alberton.
According to Service Manager, Fanie van Wyk, he has a top team that delivers customer satisfaction time and again.
“I find it important to expose everyone working in the workshop to the customers, since it assists them in resolving issues efficiently, swiftly and to the customers’ satisfaction,” he recently told Dealerfloor. “I salute them for their energy, experience, commitment and loyalty.”
Dealer Principal, Xolani Mkhwanazi, confirms this unequivocally: “Just last week the team, of its own accord, worked until 20:00 every night, just to make up the backlog in the workshop,” he said proudly.
“However, the way this team stepped up to the plate during hard lockdown, working tirelessly while everyone else was sitting at home, proved to me what I have in this team in terms of guts,” he said.
There were some signs of green shoots recovery as the automotive market reversed its downward spiral for the first time in over eight months. Domestic new vehicle sales of 38 172 units reflected an increase of 814 units, or a gain of 2.2%, from the 37 358 vehicles sold in April 2023.
There was plenty of adrenaline-fuelled action and drama at the 14th running of the Simola Hillclimb in Knysna.
Global information and insights company, TransUnion South Africa, has announced the appointment of Marcia Mayaba (photo) as Sales Vice President, Auto Information Services.
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Have you ever noticed that anybody driving slower than you is an idiot, and anyone going faster than you is a maniac?
George Carlin
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