Walking the extra mile for customers, colleagues and the dealership comes naturally to the workshop team at Barloworld Ford Alberton.
According to Service Manager, Fanie van Wyk, he has a top team that delivers customer satisfaction time and again.
“I find it important to expose everyone working in the workshop to the customers, since it assists them in resolving issues efficiently, swiftly and to the customers’ satisfaction,” he recently told Dealerfloor. “I salute them for their energy, experience, commitment and loyalty.”
Dealer Principal, Xolani Mkhwanazi, confirms this unequivocally: “Just last week the team, of its own accord, worked until 20:00 every night, just to make up the backlog in the workshop,” he said proudly.
“However, the way this team stepped up to the plate during hard lockdown, working tirelessly while everyone else was sitting at home, proved to me what I have in this team in terms of guts,” he said.
New research from Cox Automotive suggests that car buyers in the United States (US) are feeling more positive about the purchase process, even as the cost of motoring remains a serious concern.
The Jaguar Type 01 prototype is showing what the new generation cars from the iconic British manufacturer will be all about.
BMW has used the Vision ALPINA concept to show how it plans to develop the ALPINA name as part of its long-term luxury strategy.
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I have bad reflexes. I was once run over by a car being pushed by two guys
Woody Allen
Twenty-seven Lepas dealerships are now open across South Africa, and the brand is already planning more.
Stellantis South Africa announced the opening of a new SCW Mobility Group dealership in Cape Town, bringing seven of its leading automotive brands under one roof, Alfa Romeo, Citroën, Fiat, Jeep, Leapmotor, Opel, and Peugeot.
FAW Trucks Southern Africa says the Stucky Motors Group in its dealer network is a name synonymous with excellence, longevity, and customer-centric service in the South African transport industry.
