Our first meeting is with Abdullah Verachia, a world-renowned strategic thinker and the author of Disruption Amplified – Reset, rewire, reimagine everything and a much-loved lecturer at GIBS Business School.

In this short discussion, Abdullah looks at the ways in which digital retail has changed over the past few years and how it has impacted auto retail. He also discusses the importance of a mix between physical and digital retail and the role of empathy in the sales process.

Win!

You can win one of three signed copies of Abdullah’s new book where he interrogates the changing world around us and how we can cope with and profit from the changes.

To participate, like the video and be sure to subscribe to Dealerfloor. It is free and you will receive our weekly newsletter and have access to Member’s Only job listings and industry articles.