Having to work out of office while the dealership is being fumigated for the Sars-Cov2 virus is just the latest challenge sales staff have had to manage in order to meet targets.
Owner and MD of the Easy Systems, Tim Kinsey, told Dealerfloor his Customer Relationship Management (CRM) system allows sales staff to work 100% remotely via the EasySystems Mobile app.
The Pinetown-based company has been in business for 15 years and lays claim to being South Africa’s market-leading CRM systems designer, with several dealer groups and franchises as clients who post glowing testimonials on the Easy Systems website.
For these reasons and more, Lightstone Auto has partnered with Easy Systems to make this industry-leading software available to its customers.
Kinsey says sales staff use the app to respond to leads, make phone calls on the dealership's account, quote, do OTPs and even get the customer to digitally sign quotes and OTP’s — all from the comfort and safety of their homes.
Kinsey reckons that as more and more deals are concluded remotely, it is essential that dealerships keep up with the trend or face the prospect of falling behind the curve. "As long as there is no immunity or a vaccine for the latest Coronavirus (Sars-Cov2), we will have to keep our regulated social distance to reduce re-infections for a long while to come.
“Easy Systems Mobile enables sales staff to work 100% remotely, it puts the office in their pockets,” said Kinsey.
VSL Manufacturing officially unveiled its new R750 million, purpose-built manufacturing facility adjacent to the Isuzu Motors South Africa (IMSAf) assembly plant in Struandale, marking a major milestone for South Africa’s automotive value chain, black industrialisation, and the Eastern Cape’s manufacturing ecosystem.
FAW Trucks Southern Africa recently welcomed the extended Southern African regional dealer network and teams as well as country managers, sales directors and technical heads from across the continent to its flagship manufacturing facility in the Coega Industrial Development Zone for the 2025 Export Dealer Conference.
With a passion for the brand and a commitment to delivering the best service and community involvement, MG’s new flagship dealer in Fourways is ready to take the iconic nameplate to new heights.
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I always do like seeing other people dance in their cars. It's one of the things that makes me happy.
Ariel Gore
With a passion for the brand and a commitment to delivering the best service and community involvement, MG’s new flagship dealer in Fourways is ready to take the iconic nameplate to new heights.
Mazda Southern Africa announced the addition of two new dealer groups to its national after-sales network, strengthening customer convenience and service support across key regions.
Korean automaker Hyundai has been an unmitigated success in the SA new car space. The relative newcomer to the market has been a consistent top-five feature on the new-car sales charts. There are many reasons for this, including good, reliable products at competitive prices. In part, the success is also driven by innovation.
