Having to work out of office while the dealership is being fumigated for the Sars-Cov2 virus is just the latest challenge sales staff have had to manage in order to meet targets.
Owner and MD of the Easy Systems, Tim Kinsey, told Dealerfloor his Customer Relationship Management (CRM) system allows sales staff to work 100% remotely via the EasySystems Mobile app.
The Pinetown-based company has been in business for 15 years and lays claim to being South Africa’s market-leading CRM systems designer, with several dealer groups and franchises as clients who post glowing testimonials on the Easy Systems website.
For these reasons and more, Lightstone Auto has partnered with Easy Systems to make this industry-leading software available to its customers.
Kinsey says sales staff use the app to respond to leads, make phone calls on the dealership's account, quote, do OTPs and even get the customer to digitally sign quotes and OTP’s — all from the comfort and safety of their homes.
Kinsey reckons that as more and more deals are concluded remotely, it is essential that dealerships keep up with the trend or face the prospect of falling behind the curve. "As long as there is no immunity or a vaccine for the latest Coronavirus (Sars-Cov2), we will have to keep our regulated social distance to reduce re-infections for a long while to come.
“Easy Systems Mobile enables sales staff to work 100% remotely, it puts the office in their pockets,” said Kinsey.
As fuel prices continue to climb across South Africa, many motorists are beginning to question whether owning a car still makes financial sense. With in-land petrol prices now at R26.63 a litre and diesel costs rising sharply in May, transport expenses are placing growing pressure on household budgets.
Pinewood.AI has added two new embedded modules to its Business Intelligence Solution, giving dealers and OEMs greater insight into financial performance and the customer journey, it says.
Two new off-grid, solar-powered charging stations for electric vehicles (EV) have been switched on as part of the Zero Carbon Charge (CHARGE) network.
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I have bad reflexes. I was once run over by a car being pushed by two guys
Woody Allen
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