Having to work out of office while the dealership is being fumigated for the Sars-Cov2 virus is just the latest challenge sales staff have had to manage in order to meet targets.
Owner and MD of the Easy Systems, Tim Kinsey, told Dealerfloor his Customer Relationship Management (CRM) system allows sales staff to work 100% remotely via the EasySystems Mobile app.
The Pinetown-based company has been in business for 15 years and lays claim to being South Africa’s market-leading CRM systems designer, with several dealer groups and franchises as clients who post glowing testimonials on the Easy Systems website.
For these reasons and more, Lightstone Auto has partnered with Easy Systems to make this industry-leading software available to its customers.
Kinsey says sales staff use the app to respond to leads, make phone calls on the dealership's account, quote, do OTPs and even get the customer to digitally sign quotes and OTP’s — all from the comfort and safety of their homes.
Kinsey reckons that as more and more deals are concluded remotely, it is essential that dealerships keep up with the trend or face the prospect of falling behind the curve. "As long as there is no immunity or a vaccine for the latest Coronavirus (Sars-Cov2), we will have to keep our regulated social distance to reduce re-infections for a long while to come.
“Easy Systems Mobile enables sales staff to work 100% remotely, it puts the office in their pockets,” said Kinsey.
Frustration with vehicle licensing offices owing to a lack of service delivery is nothing new, but in the Vaal Triangle it boiled over, especially for car dealerships whose business relies on vehicle registrations.
The National Union of Metalworkers of South Africa (Numsa) and the Automobile Manufacturers Employers Organisation (AMEO) remain locked in tense wage negotiations that could soon lead to a strike across South Africa’s major vehicle assembly plants.
The South African automotive industry has the potential to drive a new wave of industrialisation, one that is urgently needed in the country.
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Human beings have an innate inner drive to be autonomous, self-determined, and connected to one another. And when that drive is liberated, people achieve more and live richer lives.
Daniel Pink
Frustration with vehicle licensing offices owing to a lack of service delivery is nothing new, but in the Vaal Triangle it boiled over, especially for car dealerships whose business relies on vehicle registrations.
The Chinese automotive company, the Harmony Motor Group, which originally focused on luxury and ultra-luxury car dealerships, has shifted a gear with the overseas distribution of Chinese new-energy vehicles, particularly BYD.
The name tells the story – Basadi Automotive Group. Basadi, the Sesotho word for women, was chosen by a woman who, against all odds but with an unwavering belief in God, decided in 2018 or so to go it alone in the male-dominated automotive industry.
