Having to work out of office while the dealership is being fumigated for the Sars-Cov2 virus is just the latest challenge sales staff have had to manage in order to meet targets.
Owner and MD of the Easy Systems, Tim Kinsey, told Dealerfloor his Customer Relationship Management (CRM) system allows sales staff to work 100% remotely via the EasySystems Mobile app.
The Pinetown-based company has been in business for 15 years and lays claim to being South Africa’s market-leading CRM systems designer, with several dealer groups and franchises as clients who post glowing testimonials on the Easy Systems website.
For these reasons and more, Lightstone Auto has partnered with Easy Systems to make this industry-leading software available to its customers.
Kinsey says sales staff use the app to respond to leads, make phone calls on the dealership's account, quote, do OTPs and even get the customer to digitally sign quotes and OTP’s — all from the comfort and safety of their homes.
Kinsey reckons that as more and more deals are concluded remotely, it is essential that dealerships keep up with the trend or face the prospect of falling behind the curve. "As long as there is no immunity or a vaccine for the latest Coronavirus (Sars-Cov2), we will have to keep our regulated social distance to reduce re-infections for a long while to come.
“Easy Systems Mobile enables sales staff to work 100% remotely, it puts the office in their pockets,” said Kinsey.
Many forward-thinking individuals propose that autonomous vehicles will improve road safety as problematic driver behaviour, which contributes to 90% plus crashes, will be eliminated. A recent incident may cause some to doubt this, however.
South Africa’s vehicle market has seen a steady influx of emerging brands, alongside continued expansion from established players.
Motorists travelling over the Easter period can expect heavy traffic across South Africa’s road network, with authorities warning that routes to Limpopo will come under particular pressure as thousands of pilgrims make their way to Moria.
Advertisement
Advertisement
I have bad reflexes. I was once run over by a car being pushed by two guys
Woody Allen
FAW Johannesburg South (ELT Group) took the top podium position as Dealer of the Year at FAW Trucks Southern Africa’s 2026 Annual Dealer Conference. It is the fourth time the dealership scooped up the top award.
Audi South Africa has launched The Audi Open Haus Sales Event, a national retail campaign inviting customers into Audi Dealerships nationwide.
With youth unemployment remaining one of South Africa’s biggest challenges, the National Automobile Dealers’ Association (NADA) has launched Motoring Mavericks, a movement designed to show young people that car dealerships offer far more than sales or mechanical jobs.
