Having to work out of office while the dealership is being fumigated for the Sars-Cov2 virus is just the latest challenge sales staff have had to manage in order to meet targets.
Owner and MD of the Easy Systems, Tim Kinsey, told Dealerfloor his Customer Relationship Management (CRM) system allows sales staff to work 100% remotely via the EasySystems Mobile app.
The Pinetown-based company has been in business for 15 years and lays claim to being South Africa’s market-leading CRM systems designer, with several dealer groups and franchises as clients who post glowing testimonials on the Easy Systems website.
For these reasons and more, Lightstone Auto has partnered with Easy Systems to make this industry-leading software available to its customers.
Kinsey says sales staff use the app to respond to leads, make phone calls on the dealership's account, quote, do OTPs and even get the customer to digitally sign quotes and OTP’s — all from the comfort and safety of their homes.
Kinsey reckons that as more and more deals are concluded remotely, it is essential that dealerships keep up with the trend or face the prospect of falling behind the curve. "As long as there is no immunity or a vaccine for the latest Coronavirus (Sars-Cov2), we will have to keep our regulated social distance to reduce re-infections for a long while to come.
“Easy Systems Mobile enables sales staff to work 100% remotely, it puts the office in their pockets,” said Kinsey.
If you think Golf in South Africa, you think GTI or even the quicker Golf R. Volkswagen, however, has just introduced a new entry-level Golf consisting of four models slotting in below its twin performance siblings.
DFSK’s current vehicle line-up in the country will expand with the addition of new petrol versions of the DFSK K01S Bakkie and the DFSK C35 Panel Van while on the electric vehicle side, the DFSK EC35 and EC31 are already familiar ‘faces’ locally.
Kia South Africa this weekend rewarded its top-performing dealerships across the country with prizes for outstanding achievements in sales, after-sales and service operations.
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You can't buy happiness but you can buy cars and that's kind of the same thing.
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Kia South Africa this weekend rewarded its top-performing dealerships across the country with prizes for outstanding achievements in sales, after-sales and service operations.
Happy New Year to everyone. I think 2025 is going to be an interesting year for the world given what is transpiring at the moment.
SA's automotive market is shifting. Hybrid sales nearly doubled in 2024, EV views surged 77%, and sedan sales continued to slide, dropping 13.57%. Here’s how these trends can drive dealership strategies forward.
