Putting your office in your pocket

Having to work out of office while the dealership is being fumigated for the Sars-Cov2 virus is just the latest challenge sales staff have had to manage in order to meet targets.

Tim Kinsey with his Class C Volkswagen Golf

Owner and MD of the Easy Systems, Tim Kinsey, told Dealerfloor his Customer Relationship Management (CRM) system allows sales staff to work 100% remotely via the EasySystems Mobile app.

The Pinetown-based company has been in business for 15 years and lays claim to being South Africa’s market-leading CRM systems designer, with several dealer groups and franchises as clients who post glowing testimonials on the Easy Systems website.

For these reasons and more, Lightstone Auto has partnered with Easy Systems to make this industry-leading software available to its customers.

Kinsey says sales staff use the app to respond to leads, make phone calls on the dealership's account, quote, do OTPs and even get the customer to digitally sign quotes and OTP’s — all from the comfort and safety of their homes.

Kinsey reckons that as more and more deals are concluded remotely, it is essential that dealerships keep up with the trend or face the prospect of falling behind the curve. "As long as there is no immunity or a vaccine for the latest Coronavirus (Sars-Cov2), we will have to keep our regulated social distance to reduce re-infections for a long while to come.

“Easy Systems Mobile enables sales staff to work 100% remotely, it puts the office in their pockets,” said Kinsey.

More Dealer News stories

Selling cars can be a funny business

Selling cars can be a funny business

A star is born, and he is in the Foton stable of CMH’s Randburg dealership. His name is Wayne Bull, big in stature, soft spoken with a passion for customers and his product.

  • 13 January 2025
Tornado wreakes havoc at dealership

Tornado wreakes havoc at dealership

Serious damage was caused to Westvaal Motor Group’s Isuzu and Suzuki dealership in Welkom when a tornado hit the town this past Sunday shortly after midday. The estimated damage to the dealership could exceed a million rand.

  • 8 January 2025
Supergroup Dealerships welcomes new MG Dealerships

Supergroup Dealerships welcomes new MG Dealerships

Supergroup Dealerships announced the upcoming launch of four new MG dealerships as part of its growing portfolio. The new locations that are set to open soon, include three on the East Rand, one in Rustenburg and one in Paarl, Western Cape.

  • 13 December 2024