Having to work out of office while the dealership is being fumigated for the Sars-Cov2 virus is just the latest challenge sales staff have had to manage in order to meet targets.
Owner and MD of the Easy Systems, Tim Kinsey, told Dealerfloor his Customer Relationship Management (CRM) system allows sales staff to work 100% remotely via the EasySystems Mobile app.
The Pinetown-based company has been in business for 15 years and lays claim to being South Africa’s market-leading CRM systems designer, with several dealer groups and franchises as clients who post glowing testimonials on the Easy Systems website.
For these reasons and more, Lightstone Auto has partnered with Easy Systems to make this industry-leading software available to its customers.
Kinsey says sales staff use the app to respond to leads, make phone calls on the dealership's account, quote, do OTPs and even get the customer to digitally sign quotes and OTP’s — all from the comfort and safety of their homes.
Kinsey reckons that as more and more deals are concluded remotely, it is essential that dealerships keep up with the trend or face the prospect of falling behind the curve. "As long as there is no immunity or a vaccine for the latest Coronavirus (Sars-Cov2), we will have to keep our regulated social distance to reduce re-infections for a long while to come.
“Easy Systems Mobile enables sales staff to work 100% remotely, it puts the office in their pockets,” said Kinsey.
A local fleet manager walked away with the honour of being named the ‘first’ Best Fleet Manager in the country along with a R10 000 cash prize. Additionally, a South Africa organisation won the title of the Best Company based on their road safety policies.
Toyota South Africa Motors (TSAM) announced the launch of the Toyota Manufacturing Academy (TMA) at the Coastal KZN TVET College in Mobeni, Durban.
While still in school, he sold his first Toyota Hilux. No wonder that GD Kotze has been the Dealer Principal at Oranje Toyota in Bothaville for the past 12 years, in the heart of the country’s maize triangle. In this region, a Hilux and farming go hand in hand.
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You can't build a reputation on what you are going to do.
Henry Ford
While still in school, he sold his first Toyota Hilux. No wonder that GD Kotze has been the Dealer Principal at Oranje Toyota in Bothaville for the past 12 years, in the heart of the country’s maize triangle. In this region, a Hilux and farming go hand in hand.
This Dealer of the Year Award belongs to all our customers, our staff and Renault South Africa, says Dean Marais, Dealer Principal at Renault Graaff-Reinet, which was just crowned the best dealership in the micro category for 2021 by the manufacturer.
Volkswagen recognised dealership excellence at its annual Grand Prix Awards recently held at the Kyalami Grand Prix Circuit in Gauteng.
