Putting your office in your pocket

Having to work out of office while the dealership is being fumigated for the Sars-Cov2 virus is just the latest challenge sales staff have had to manage in order to meet targets.

Tim Kinsey with his Class C Volkswagen Golf

Owner and MD of the Easy Systems, Tim Kinsey, told Dealerfloor his Customer Relationship Management (CRM) system allows sales staff to work 100% remotely via the EasySystems Mobile app.

The Pinetown-based company has been in business for 15 years and lays claim to being South Africa’s market-leading CRM systems designer, with several dealer groups and franchises as clients who post glowing testimonials on the Easy Systems website.

For these reasons and more, Lightstone Auto has partnered with Easy Systems to make this industry-leading software available to its customers.

Kinsey says sales staff use the app to respond to leads, make phone calls on the dealership's account, quote, do OTPs and even get the customer to digitally sign quotes and OTP’s — all from the comfort and safety of their homes.

Kinsey reckons that as more and more deals are concluded remotely, it is essential that dealerships keep up with the trend or face the prospect of falling behind the curve. "As long as there is no immunity or a vaccine for the latest Coronavirus (Sars-Cov2), we will have to keep our regulated social distance to reduce re-infections for a long while to come.

“Easy Systems Mobile enables sales staff to work 100% remotely, it puts the office in their pockets,” said Kinsey.

More Dealer News stories

Success part of GWM Alpina Springs repertoire

Success part of GWM Alpina Springs repertoire

A veteran in the automotive world with a proven track record over many decades is at the heart of GWM/HAVAL Springs’ success in the latest Dealer of the Year contest for the Chinese vehicle brand.

  • 12 April 2024
Stellantis expands offering with CFAO Mobility, Westvaal

Stellantis expands offering with CFAO Mobility, Westvaal

Stellantis continues its drive to make brands easily accessible to customers through its multi-franchise dealer network with the addition of Jeep and Fait brands to Williams Hunt Fourways in Johannesburg, part of CFAO Mobility, and the same addition applies to the Westvaal Motor Group in Menlyn, Pretoria.

  • 10 April 2024
BMW Midrand DP tells us how it’s done

BMW Midrand DP tells us how it’s done

BMW Midrand won the much sought-after Retailer of the Year award for the first time in 2021, and on the MINI side it has been awarded the top retailer title twice consecutively, in 2018 and 2019. Now the dealership has won both brands' top award for 2023.

  • 9 April 2024