F&I training needs a rethink, dealerships are catching on
The F&I office has always been a key part of the dealership experience, but recently, it has become one of the most pressured and misunderstood roles on the floor.
- Industry News
- 5 June 2025
DFSK South Africa announced that effective immediately, DFSK will be extending its warranty offering on its new DSFK KO1S Bakkie and DSFK C35 Panel Van to a 50 000km / 2-year warranty for all new customers ensuring greater peace of mind and customer satisfaction.
This extended warranty will also apply retroactively to customers who purchased their DFSK vehicles during the months of November and December 2024.
Gina Giani, CEO of DFSK South Africa, expressed her enthusiasm about this announcement by saying that they are incredibly excited to offer customers the extended 50 000km / 2-year warranty.
“This is testament to our confidence in the durability and reliability of our vehicles. We understand that investing in a vehicle is an important decision, and by offering this extended warranty, we aim to provide additional assurance and trust to our customers. We truly value the support and loyalty from our customers, and we are dedicated to providing top-notch service and products in South Africa,” Gina says."
Customers who have purchased a DFSK KO1S Bakkie or DFSK C35 Panel Van in November and December 2024 can also benefit from the new 50 000km / 2-year warranty extension, with no further action required. The extended warranty will be automatically honoured for these customers.
Customers may, at very low cost, purchase a further extension, to their current warranty already included in the purchase price.
The F&I office has always been a key part of the dealership experience, but recently, it has become one of the most pressured and misunderstood roles on the floor.
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