JHB 976 - Administrator – Tyre & Automotive Service Centre
An established and busy Tyre & Automotive Service Centre requires an experienced, organised, and professional Administrator to take responsibility for the day-to-day administrative function of the branch.
The successful candidate will play a pivotal role in supporting management, sales, and workshop operations by ensuring accurate administration, reporting, customer service, stock control, and financial processes. This position is suited to an individual who is proactive, detail-oriented, and capable of managing multiple responsibilities within a fast-paced environment.
Remuneration: R15 000 – R22 000 CTC depending on experience and current proof of salary
Key Responsibilities:
Administration & Operations
- Oversee and manage the branch's administrative functions
- Ensure accurate processing of job cards, quotations, invoices, and purchase orders
- Maintain customer, supplier, and vehicle records
- Manage filing systems and ensure documentation is accurately maintained
- Prepare and submit daily, weekly, and monthly reports
- Support management with operational and administrative requirements
Customer Service
- Assist customers telephonically and in person
- Handle customer queries, complaints, and service-related matters professionally
- Liaise with customers regarding quotations, bookings, and completed work
- Ensure a high level of customer satisfaction and professionalism
Financial Administration
- Capture supplier invoices and reconcile statements
- Assist with debtors and creditors administration
- Follow up on outstanding customer payments when required
- Perform daily cash-ups and banking reconciliations
- Assist management with month-end administrative processes
Workshop & Sales Administration
- Coordinate workshop bookings and job scheduling
- Ensure job cards are accurately completed and closed off
- Assist with preparing and following up on quotations
- Support the sales team with administrative and reporting requirements
- Monitor work-in-progress and ensure documentation is up to date
Stock Control
- Assist with stock management and stock counts
- Monitor stock receipts and supplier deliveries
- Ensure inventory records are accurate and updated
- Report stock discrepancies to management
Minimum Requirements:
- Grade 12 / Matric
- Minimum 3-5 years' administration experience, preferably within the automotive, tyre, workshop, dealership, or service centre environment
- Computer literate with strong Microsoft Office skills, particularly Excel
- Experience working on accounting, workshop, or business management systems
- Strong numerical and reconciliation abilities
- Excellent communication and customer service skills
- Ability to work independently and manage multiple priorities
- Valid driver's licence advantageous
- Motor Industry experience Advantageous!
(Only suitable candidates will be shortlisted and contacted within 14 days)
Visit our website on www.selectmotor.co.za
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