JHB 934 - National Operations Manager - Automotive Fitment Centre
To establish, lead and scale one of their brands as a high-trust, multi-site mechanical workshop business. The Operations Manager owns the end-to-end operating model: using oil service as the primary customer entry point, delivering a consistent vehicle inspection, converting legitimate findings into approved additional mechanical work, and ensuring every job is completed safely, efficiently, profitably and right first time.
The role combines automotive aftersales expertise, OEM/dealer-grade workshop discipline and multi-business leadership. It is accountable for translating the business proposition into repeatable standards, capable teams and sustainable unit economics, while drawing on relevant strengths without defaulting to a tyre-retail operating model.
Remuneration: CTC R1.0 – R1.2 million per annum
Build and Own the Operating Model
Create the repeatable blueprint for launching and running a national mechanical workshop fast fitment network.
Lead Workshop Operations and Technical Governance
Ensure safe, compliant, productive and technically credible workshop execution across all sites.
Drive the Oil-Inspect-Advise-Convert Proposition
Grow revenue through credible advice and transparent inspection-led selling, never through unnecessary work.
Deliver Commercial and Financial Performance
Own network and site economics, balancing growth with quality and cash discipline
Build the Organisation and Leadership Bench
Recruit, develop and retain the workshop, service and field leadership capability required to scale.
Customer, Brand and Continuous Improvement
Make the business known for convenience, technical confidence, transparency and dependable service.
Minimum Requirements:
- Relevant tertiary qualification in business, operations, engineering, automotive management or a related field
- Preferred Qualification
- A trade or technical automotive qualification is advantageous
Minimum Experience:
- 10+ years' progressive automotive aftersales or workshop operations experience, including at least 5 years leading a multi-site network or sizeable regional operation
- Direct responsibility for mechanical workshops covering service, maintenance and repair — not solely tyre retail, parts retail or a single workshop
- Meaningful OEM franchised-dealer or vehicle-manufacturer aftersales experience, with strong understanding of dealer-grade workshop processes, technical standards, warranty, customer care and performance management
- Demonstrated success running multiple business units, sites or operating formats with full P&L accountability and a track record of improving underperforming operations
- Experience opening, integrating or scaling sites and translating a proposition into repeatable operating standards
- Evidence of leading technical and non-technical teams through workshop managers, regional leaders, technicians and service advisors
(Only suitable candidates will be shortlisted and contacted within 14 days)
Visit our website on www.selectmotor.co.za
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