
Making staff and customers part of the family
To treat your staff as family and invest in them to grow with your business, is at the core of our success at Riversdal Toyota.
- Dealer News
- 13 June 2025
Hatfield VW Rivonia - a 2019 Absa Golden Dealer Award winner - recently published their own rendition of the popular Jerusalema dance.
The dealership says its able to strike the perfect balance between work and play, profit and pleasure, content employees and satisfied customers.
According to Dealer Principal, Mike Kaftel, nothing made him prouder when all of these factors culminated in their own production of the Jerusalema dance that took the world by storm.
“By being creative, and using technology, we were able to reach more than 80 000 prospective customers, and still growing. This video is what we as a dealership and co-workers are all about,” he told Dealerfloor.
Have a look here: https://www.facebook.com/hatfieldvwrivonia/videos/3232427083541232/
To treat your staff as family and invest in them to grow with your business, is at the core of our success at Riversdal Toyota.
UD Trucks Southern Africa (UDTSA) hosted its 2025 Annual Dealer Conference (ADC) where key stakeholders from across the dealer network and high-performing dealerships that delivered exceptional business results in 2024 were honoured.
The Value of Franchise (VOF) is the “value” the franchisor delivers to the franchisee. There are a few components that make up this value, and I will mention some of the main components that I believe are pertinent to the dealer/manufacturer (OE) relationship.