F&I training needs a rethink, dealerships are catching on
The F&I office has always been a key part of the dealership experience, but recently, it has become one of the most pressured and misunderstood roles on the floor.
- Industry News
- 5 June 2025
Volkswagen Group Africa’s Reabetsoe Kgoedi was named runner-up in this year’s Energy Professional of the Year Awards hosted by the Southern African Energy Efficiency Confederation (SAEEC) in Johannesburg.
The award is presented annually to an individual who has made outstanding contributions to the energy profession and to the candidate’s community in various areas of society.
Reabetsoe, an Environmental Sustainability Technical Specialist at Volkswagen Group Africa, was recognised for her contribution to energy-efficiency measures at the Kariega plant where the Volkswagen Polo and Vivo are built. The company has reduced energy consumption by 54% since 2010. In her portfolio, she plays a key role in finding solutions to further reduce consumption.
She explains that energy-saving projects such as process optimisation, detecting and fixing leaks in compressed air systems and energy efficiency projects such as installing energy efficient lighting and equipment are instrumental in achieving efficiency. “We are consistently monitoring processes and influencing mindsets towards energy consumption, such as air conditioner usage,” says Reabetsoe.
Volkswagen’s global Go to Zero strategy further promotes the reduction in energy with the goal of achieving a zero-carbon emissions factory by 2030.
“Being recognised as the Energy Professional of the Year runner-up is an incredible honour that reflects not only on my dedication to the energy sector over the past decade, but also the collaborative efforts of those around me.
“This award symbolises the impact I’ve made in driving energy management initiatives across various sectors over the years, including consulting, government, property and now the automotive industry. It reinforces my commitment to advancing energy efficiency and sustainability in our communities.
“I am particularly grateful for the unwavering support I received from Volkswagen Group Africa after hearing of my nomination, as it highlights the importance of teamwork in achieving our shared goals. This recognition inspires me to continue pushing the boundaries of what's possible in energy management and to contribute meaningfully to the fight against climate change,” she says.
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If you are not taking care of your customer, your competitor will.
Bob Hooey
The F&I office has always been a key part of the dealership experience, but recently, it has become one of the most pressured and misunderstood roles on the floor.
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