Hino, which has been the dominant brand in Datatrack Management’s long-running comparative customer-care survey conducted among local truck operators for the past several years, has kicked off 2025 with another strong showing.
It not only retained top position in the combined category of sales, service and parts in the first quarter of the year but was also top in both the individual sales and service segments.
“What was particularly satisfying is that all three winning scores were over 99%, with a combined average of 99.01, and scores of 99.85 for sales and 99.78 for service,” comments Itumeleng Segage, General Manager of Hino SA.
“Competition from all the European and other Japanese brands is very strong, and the Hino team is very proud of being able to keep them at bay and to continue leading the way.
“Our ongoing strong performance in these quarterly surveys is largely owing to the commitment and dedication of our countrywide network of 67 dealers and head office staff, as well as the guiding customer-care strategies developed over the years by Hino Motors in Japan,” Itumeleng explains.
Datatrack Management has conducted this survey since 1986 and currently it interviews about 30 000 truck operators every three months.
The used car group, Cubbi, has officially opened the doors of its new flagship megastore in Germiston, a site with more than 300 vehicles ranging from entry-level hatchbacks to premium SUVs.
After an absence if six years, Tata passenger vehicles are back with a bang in South Africa. The last model launched locally was the Bolt, which followed in the tracks of the more well-known Indica.
Kia launched an enhanced version of its Carnival, a versatile companion for families.
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Have you ever noticed that anybody driving slower than you is an idiot, and anyone going faster than you is a maniac?
George Carlin
After an absence if six years, Tata passenger vehicles are back with a bang in South Africa. The last model launched locally was the Bolt, which followed in the tracks of the more well-known Indica.
Let us call it autopilot without a “pilot” in the driver’s seat and no (or very limited) ability to override the clever computers that are in charge of the commuting experience.
Mahindra South Africa has inaugurated a new, purpose-built Vehicle Assembly Facility at the Dube TradePort Special Economic Zone in KwaZulu-Natal.
