Hino, which has been the dominant brand in Datatrack Management’s long-running comparative customer-care survey conducted among local truck operators for the past several years, has kicked off 2025 with another strong showing.
It not only retained top position in the combined category of sales, service and parts in the first quarter of the year but was also top in both the individual sales and service segments.
“What was particularly satisfying is that all three winning scores were over 99%, with a combined average of 99.01, and scores of 99.85 for sales and 99.78 for service,” comments Itumeleng Segage, General Manager of Hino SA.
“Competition from all the European and other Japanese brands is very strong, and the Hino team is very proud of being able to keep them at bay and to continue leading the way.
“Our ongoing strong performance in these quarterly surveys is largely owing to the commitment and dedication of our countrywide network of 67 dealers and head office staff, as well as the guiding customer-care strategies developed over the years by Hino Motors in Japan,” Itumeleng explains.
Datatrack Management has conducted this survey since 1986 and currently it interviews about 30 000 truck operators every three months.
Motor industry leaders are anticipating a sharp fall in American electric vehicle sales after the elimination of a vital R135 000 tax incentive for purchasers.
BNA Motors in Cape Town is celebrating its tenth birthday this year with five separate dealerships in Goodwood and Parow and some major expansion plans for the near future.
The Chinese electric vehicle manufacturer, Leapmotor, has entered South Africa and its vehicles will soon be available at selected Stellantis dealerships across the country.
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Have you ever noticed that anybody driving slower than you is an idiot, and anyone going faster than you is a maniac?
George Carlin
Motor industry leaders are anticipating a sharp fall in American electric vehicle sales after the elimination of a vital R135 000 tax incentive for purchasers.
South Africa ranks as the fourth riskiest country to drive in, according to the World's Best Drivers Index 2025, a study by Compare the Market, which tracked 56 countries, according to a report on GadgetWheels.
The Automotive Business Council (naamsa) says the broader economy surprised one and all on the upside in the second quarter, with GDP expanding by 0.8% q/q and household spending showing resilience, in its reaction to the release of the monthly new vehicle sales for September this year.
