Hino, which has been the dominant brand in Datatrack Management’s long-running comparative customer-care survey conducted among local truck operators for the past several years, has kicked off 2025 with another strong showing.
It not only retained top position in the combined category of sales, service and parts in the first quarter of the year but was also top in both the individual sales and service segments.
“What was particularly satisfying is that all three winning scores were over 99%, with a combined average of 99.01, and scores of 99.85 for sales and 99.78 for service,” comments Itumeleng Segage, General Manager of Hino SA.
“Competition from all the European and other Japanese brands is very strong, and the Hino team is very proud of being able to keep them at bay and to continue leading the way.
“Our ongoing strong performance in these quarterly surveys is largely owing to the commitment and dedication of our countrywide network of 67 dealers and head office staff, as well as the guiding customer-care strategies developed over the years by Hino Motors in Japan,” Itumeleng explains.
Datatrack Management has conducted this survey since 1986 and currently it interviews about 30 000 truck operators every three months.
Zero Carbon Charge (CHARGE), developer of a national network of off-grid, solar-powered electric vehicle (EV) charging stations, has formally submitted an objection to the South African National Roads Agency Limited’s (SANRAL) proposed amendments to its Rest and Service Facilities (RSF) Policy.
To be the top dealership out of more than 200 from a manufacturer, holding the top sales spot for the last 46 years, is no small feat. In fact, it requires dedication, effort, skill, ingenuity and leadership.
Slovakia’s emergency fuel restrictions have drawn sharp criticism from the European Commission (EC), which argues that the measures breach single market rules.
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Slovakia’s emergency fuel restrictions have drawn sharp criticism from the European Commission (EC), which argues that the measures breach single market rules.
The first-ever Easter Jeep Safari will be held from 3 to 6 April 2026 at the Gariep Forever Resort.
The Toyota Easter Festival at Kyalami Park Club runs from 28 March to 6 April 2026 and continues Toyota South Africa Motors’ long-standing involvement in the event.
