Hino, which has been the dominant brand in Datatrack Management’s long-running comparative customer-care survey conducted among local truck operators for the past several years, has kicked off 2025 with another strong showing.
It not only retained top position in the combined category of sales, service and parts in the first quarter of the year but was also top in both the individual sales and service segments.
“What was particularly satisfying is that all three winning scores were over 99%, with a combined average of 99.01, and scores of 99.85 for sales and 99.78 for service,” comments Itumeleng Segage, General Manager of Hino SA.
“Competition from all the European and other Japanese brands is very strong, and the Hino team is very proud of being able to keep them at bay and to continue leading the way.
“Our ongoing strong performance in these quarterly surveys is largely owing to the commitment and dedication of our countrywide network of 67 dealers and head office staff, as well as the guiding customer-care strategies developed over the years by Hino Motors in Japan,” Itumeleng explains.
Datatrack Management has conducted this survey since 1986 and currently it interviews about 30 000 truck operators every three months.
Motorists travelling over the Easter period can expect heavy traffic across South Africa’s road network, with authorities warning that routes to Limpopo will come under particular pressure as thousands of pilgrims make their way to Moria.
Slovakia has introduced temporary measures designed to prevent diesel shortages, giving service stations new flexibility to limit how much fuel customers can buy and to adjust pump prices for vehicles registered outside the country.
Zimi and Zero Carbon Holdings (CHARGE Holdings) are proud to announce a three-year agreement to support the rollout of electric freight operations along South Africa’s N3 corridor.
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Motorists travelling over the Easter period can expect heavy traffic across South Africa’s road network, with authorities warning that routes to Limpopo will come under particular pressure as thousands of pilgrims make their way to Moria.
Slovakia has introduced temporary measures designed to prevent diesel shortages, giving service stations new flexibility to limit how much fuel customers can buy and to adjust pump prices for vehicles registered outside the country.
Foton has reached a significant milestone with the commencement of Completely Knocked Down (CKD) vehicle production at its manufacturing facility in Gqeberha, strengthening South Africa’s role in the company’s global manufacturing and export strategy.
