Mahindra strengthens customer support, parts availability in SA
Mahindra has updated its customer support approach in South Africa with a renewed focus on response times, accessibility and parts availability.
- Industry News
- 4 February 2026
Nissan South Africa has introduced a Value Advantage Parts programme. It is an initiative offering a carefully curated line-up of parts and kits tailored to the needs of out-of-warranty vehicle owners.
Nissan Value Advantage Parts offer a cost-effective alternative to Nissan Genuine Parts while upholding the standards for Nissan-validated quality.
“Considering the prevailing economic challenges in South Africa, Nissan South Africa remains committed to providing more accessible and affordable vehicle maintenance and repair options. Value Advantage Parts address the concerns of cost-sensitive customers without compromising on quality, durability, wear and tear, or safety specifications,” says Ibrahim Rageh, Nissan Africa Aftersales Director.
The range of Value Advantage Parts, including essential items such as service kits, oil filters, air filters, cabin filters, wiper blades, brake components, clutch kits, shocks, and many more, is designed to offer the best possible performance and longevity for out-of-warranty Nissan vehicles – tested and validated according to Nissan’s technical standards.
Additionally, when fitted by a Nissan dealer, customers can also enjoy the service expertise of trained Nissan technicians, ensuring the highest standards of quality and safety are upheld, the manufacturer says.
These parts and kits have been made available for a range of Nissan models in South Africa, from the Almera and 1400 bakkie to the daily commuters like the NV350 taxi. All Value Advantage Parts are available for over-the-counter sales, but when fitted by a participating Nissan dealer, they also maintain a 12-month, peace-of-mind warranty.
Value Advantage Parts serve as a "middle step" between Nissan Genuine Parts and the less expensive, lower-performing aftermarket parts. Nissan Genuine Parts are the same as the ones that were fitted in the vehicle when it was manufactured, while Value Advantage Parts are a cost-competitive alternative validated to Nissan Aftersales standards to service out-of-warranty vehicles.
No aftermarket competitors have the advantage of being validated by Nissan, yet the pricing of Value Advantage Parts remains highly competitive compared to other aftermarket products.
Mahindra has updated its customer support approach in South Africa with a renewed focus on response times, accessibility and parts availability.
Strong sales momentum has driven an increase in parts stock, ensuring uninterrupted supply, faster turnaround times and peace of mind for customers by keeping vehicles on the road and businesses operating without costly downtime, says DFSK South Africa.
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