As Lepas prepares to launch its premium SUV range in South Africa in the first quarter of 2026, the brand is highlighting its commitment to after-sales service by leveraging the proven, tangible assets of its parent brand, Chery.
This established infrastructure provides an unparalleled foundation for premium customer care in the South African market.
The operational backbone for Lepas includes a central parts warehouse exceeding 6 000 square metres, stocking over R180 million in genuine inventory and achieving more than 98% part fulfilment rate to ensure rapid availability.
A streamlined logistics system enables delivery to major centres like Johannesburg, Durban, and Cape Town within 48 hours. Furthermore, Lepas inherits access to a nationwide network of over 330 certified paint and body repair centres, and a 24-hour roadside assistance programme. This ecosystem already supports over 100 000 Chery Group vehicle owners nationally.
“After-sales service is a critical part of the Lepas experience,” said Jay Jay Botes, General Manager of Lepas South Africa. “Our goal is to ensure that every customer feels confident and supported from beyond the point of purchase. We are leveraging Chery’s proven systems and expertise, while tailoring the experience to meet the expectations of premium SUV owners in South Africa.”
Supporting this are dedicated technical training centres in Boksburg and Sandton, staffed by specialised teams, which will ensure all LEPAS technicians are equipped to maintain the brand's high standards.
Lepas dealerships, currently under construction and on track for the 2026 launch, will feature purpose-built service centres designed to provide a seamless, efficient and premium customer experience.
“Our dealers are preparing to offer an after-sales experience that matches the quality and sophistication of the vehicles themselves,” Jay Jay adds. “This is about more than repairs or maintenance. It’s about building trust, ensuring peace of mind, and creating lifelong relationships with our customers.”
By combining this concrete technical infrastructure and expertise with a locally tailored, high-touch service model, Lepas is setting a new standard for after-sales in South Africa’s premium automotive market.
New vehicle sales in 2026 continued their positive trend in April, with the 47 979 units sold marking the best April figure since 2013. This represents a remarkable performance by local automotive retailers despite a host of economic headwinds and a challenging trading environment.
April 2026 marked a turning point in South Africa’s economic landscape, as global energy markets were jolted by escalating geopolitical tensions in the Middle East, according to naamsa | The Automotive Business Council.
Audi is preparing to roll out its biggest SUV yet in the United States (US) this summer, betting that demand for high-end, three-row models will hold up even as trade tensions threaten to raise import costs.
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You can't buy happiness but you can buy cars and that's kind of the same thing.
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New vehicle sales in 2026 continued their positive trend in April, with the 47 979 units sold marking the best April figure since 2013. This represents a remarkable performance by local automotive retailers despite a host of economic headwinds and a challenging trading environment.
April 2026 marked a turning point in South Africa’s economic landscape, as global energy markets were jolted by escalating geopolitical tensions in the Middle East, according to naamsa | The Automotive Business Council.
Audi is preparing to roll out its biggest SUV yet in the United States (US) this summer, betting that demand for high-end, three-row models will hold up even as trade tensions threaten to raise import costs.
