Expanding vehicle brands expose weaknesses in repair world

South Africa’s car market is broadening as more manufacturers and importers introduce a wider range of models. While this diversity benefits buyers, the strain is most evident in the motor body repair (MBR) sector, where the existing system is no longer suited to the growing complexity of the market.

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The current accreditation framework was created when far fewer brands operated locally. It now struggles to manage the varied repair procedures, tooling demands and approval requirements imposed by a rapidly expanding list of original equipment manufacturers (OEMs).

Repairers face the challenge of complying with multiple sets of standards that often overlap, while insurers must navigate increasingly elaborate brand‑specific approval structures. These pressures have led to duplication, inconsistent criteria and a rising administrative workload, with smaller and independent workshops feeling the effects most acutely.

SAMBRA points out that these administrative demands divert resources away from the core purpose of the sector, performing correct, safe repairs that protect vehicle owners. The organisation stresses that effective repairs rely on a functional balance between three groups: OEMs, who set technical standards; repairers, who carry out the work; and insurers, who finance much of the process. When any one of these groups is out of alignment, the rest of the system absorbs the disruption.

Signs of strain are already emerging beyond the repair sector, with rising operating costs, increased competition and heavier compliance demands contributing to structural changes and job losses in parts of the motor industry. SAMBRA warns that without coordinated action, the repair sector may face similar pressures, a significant concern given its role in maintaining skilled employment and road safety.

The association argues that this is not a distant challenge but a current problem that needs collective attention. It is therefore calling for greater standardisation across approval and accreditation processes. According to SAMBRA, consistent criteria would reduce duplication and unnecessary bureaucracy without weakening OEM requirements or hindering technological progress.

A proposed Industry Sustainability Forum, bringing together SAMBRA, the automotive Business Council (Naamsa) and the South African Insurance Association (SAIA), is intended as a first step in aligning expectations and reducing friction between stakeholders.

South Africa’s automotive sector has historically adapted to major shifts, but the growing diversity of brands now requires the repair industry to evolve more deliberately. SAMBRA says it will continue to work with industry groups to ensure the repair environment remains safe, financially sustainable and capable of supporting long‑term growth.

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