Hyundai Hermanus is a small, rural dealership with a real personal touch. They know their local customers by name – they are family, almost. And that is the name of the game to be successful in a smaller, tougher rural market.
Share with friends
Fortunately for Hyundai Hermanus customers even come all the way from Cape Town to get the service and deals they deserve. Over recent years, they have managed to extend their customer base and regularly deliver vehicles “over the mountain” in Cape Town and surrounding areas, and even as far afield as Gauteng.
The dealership was started in 2009 and is part of the Omnicar Group with its administrative head office in Paarl. Conrad Basson joined in 2015 and became General Manager in 2018 in time to celebrate a decade of growth with the friendly team at Hyundai Hermanus.
Every member of the team brings something unique to the dealership and plays a key role in offering customers the best possible service. The sales staff have more than 40 years’ experience in the motor trade and offer advice that can be trusted.
The big seller at this dealership is the Grand i10, reflecting the generally older population of the town who tend to buy smaller cars, although a big part of their turnover is pre-owned vehicles.
Eric Dwani, Nick Mitchell, Patrick Dondolo, Conrad Basson (Dealer Principal), Sheree Gillion, Shane Hartnick and Akhona Kopolo ensure that customers from all over drive away with a smile.
Other popular models include the Atos (voted as one of the 12 Best Buys), Creta (rated as the SUV with the best resale value), Tucson (short-listed for South African Car of the Year in 2016) and the ever-popular Hyundai H100.
Buyers here still have a preference for manual vehicles, especially in the smaller segments, but with the comfort on offer, automatic vehicles have become increasingly popular. Hyundai is also the only manufacturer to offer a 7-year / 200 000 km factory warranty.
The Hyundai dealership in Hermanus.
Conrad is expecting big things from the Venue, as its sales have really taken off. The Venue is Hyundai's most compact SUV, but it’s big enough to offer good space, while also offering the brand’s popular SUV design language.
Stellantis Middle East and Africa announced the appointment of Sizwekazi Jekwa Mdingi as the Head of Communication and Corporate Social Responsibility (CSR) for Stellantis in South Africa.
Kia has taken a bold step into one of South Africa’s most competitive automotive segments with the launch of the Tasman, its first-ever double cab bakkie.
GWM South Africa hosted its annual Dealer Conference and Dealer of the Year Awards, bringing together its national dealer network of over 100 dealerships to review performance, align on strategic priorities, and recognise outstanding achievement across the business.
LDV South Africa recently hosted its dealer conference, with representation from dealerships across the country. Among those present was Joy Zhu, Africa Regional Director for SAIC Motor International, reinforcing the brand’s global backing and commitment to growth in South Africa.
BMW Group South Africa hosted its annual Retailer of the Year Awards celebrating the achievements of its national retail network and recognising the retailers who continue to deliver exceptional customer experiences across the country.