BMW Group South Africa hosted its annual Retailer of the Year Awards, recognising exceptional performance across the BMW, MINI and BMW Motorrad retailers during 2023.
An embodiment of the brand’s culture of excellence, the event showcased the achievements of its retailer network in seven award categories.
In the second year since its introduction as a standalone award, the social responsibility category was won by BMW Bryanston. With significant impact in contributing to the educational needs of disadvantaged South African youth, the retailer champions initiatives that build its communities. Stavros Neophitou, Dealer Principal at BMW Bryanston, received the trophy from Thilosh Moodally, Director Government Affairs and Communications, BMW Group South Africa (Photo).
“The Retailer of the Year Awards highlight the valuable expertise and diligent initiative of BMW Group South Africa’s retail partners for the year. As BMW Group South Africa, we are proud of our retailers who deliver outstanding results because of the true dedication and team spirit that our brand culture embraces,” says Peter van Binsbergen, CEO of BMW Group South Africa.
BMW Midrand (large), BMW Nelson Mandela Bay (small-medium), MINI Midrand, and BMW Motorrad Montana.
BMW Durban South (large), BMW Ballito (small-medium), MINI Sandton, and BMW Motorrad Montana.
BMW Durban South.
BMW Midrand (large), BMW Pinetown (small-medium), MINI Midrand, and BMW Motorrad Mbombela.
BMW Umhlanga (large), BMW Pinetown (small-medium), MINI Midrand, and BMW Motorrad Rustenburg.
In his response to winning the top title in sales consecutively, Matthew Vermaak, Dealer Principal at MINI Sandton comments: “It is a pleasure to lead this team, whose continued passion and dedication make my job easy. Having won MINI Sales Retailer of the Year for the third consecutive year, I would like to congratulate the team for their outstanding representation of our products and services.”
Luke Dreyer, Dealer Principal at BMW Midrand comments: “We are building significant financial insight, experience and ecosystems, and we have been doing so consistently over the years, winning in the financial services category. Thank you to all our colleagues who help our customers navigate a changing economic environment and world. Together, we can continue to create inclusive growth here and for the communities the BMW brand serves.”
“Congratulations to our exceptional team for their unwavering commitment to exceeding our customers' expectations, earning us this esteemed accolade. At Supertech, we are dedicated to personalising customer experiences, ensuring each interaction meets our customer’s needs. This award is testament to our ongoing efforts to redefine standards and elevate service excellence,” says Rudolf Avallone, Dealer Principal at BMW Pinetown, after winning the title in the customer support small and medium category for the second year in a row.
Supergroup Dealerships announced the upcoming launch of four new MG dealerships as part of its growing portfolio. The new locations that are set to open soon, include three on the East Rand, one in Rustenburg and one in Paarl, Western Cape.
The highly anticipated F&I Industry Awards 2024, which were held recently, showcased the pinnacle of excellence and innovation in the automotive financial and insurance sector.
In a groundbreaking move towards offering a comprehensive, one-stop integrated service to its customers, Absa has introduced an integrated Finance & Insurance solution for dealer partners across South Africa. This innovative initiative marks a significant step towards enhancing customer experience and streamlining financial services.
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If you are not taking care of your customer, your competitor will.
Bob Hooey
Supergroup Dealerships announced the upcoming launch of four new MG dealerships as part of its growing portfolio. The new locations that are set to open soon, include three on the East Rand, one in Rustenburg and one in Paarl, Western Cape.
The Nissan Magnite seems to have captured the imagination of traditional as well as new buyers of the brand. With an updated Magnite recently launched and arriving at dealerships currently, there is good interest from prospective buyers of small Crossovers with a strong SUV character.
As 2024 draws to a close, I think it is pertinent to look back at some of the articles that I have written this year. I always try to concentrate on the basics and very often they are the areas of a dealership that need continuous and regular focus.
