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- Industry News
- 24 April 2025
BMW Group South Africa hosted its annual Retailer of the Year Awards, recognising exceptional performance across the BMW, MINI and BMW Motorrad retailers during 2023.
An embodiment of the brand’s culture of excellence, the event showcased the achievements of its retailer network in seven award categories.
In the second year since its introduction as a standalone award, the social responsibility category was won by BMW Bryanston. With significant impact in contributing to the educational needs of disadvantaged South African youth, the retailer champions initiatives that build its communities. Stavros Neophitou, Dealer Principal at BMW Bryanston, received the trophy from Thilosh Moodally, Director Government Affairs and Communications, BMW Group South Africa (Photo).
“The Retailer of the Year Awards highlight the valuable expertise and diligent initiative of BMW Group South Africa’s retail partners for the year. As BMW Group South Africa, we are proud of our retailers who deliver outstanding results because of the true dedication and team spirit that our brand culture embraces,” says Peter van Binsbergen, CEO of BMW Group South Africa.
BMW Midrand (large), BMW Nelson Mandela Bay (small-medium), MINI Midrand, and BMW Motorrad Montana.
BMW Durban South (large), BMW Ballito (small-medium), MINI Sandton, and BMW Motorrad Montana.
BMW Durban South.
BMW Midrand (large), BMW Pinetown (small-medium), MINI Midrand, and BMW Motorrad Mbombela.
BMW Umhlanga (large), BMW Pinetown (small-medium), MINI Midrand, and BMW Motorrad Rustenburg.
In his response to winning the top title in sales consecutively, Matthew Vermaak, Dealer Principal at MINI Sandton comments: “It is a pleasure to lead this team, whose continued passion and dedication make my job easy. Having won MINI Sales Retailer of the Year for the third consecutive year, I would like to congratulate the team for their outstanding representation of our products and services.”
Luke Dreyer, Dealer Principal at BMW Midrand comments: “We are building significant financial insight, experience and ecosystems, and we have been doing so consistently over the years, winning in the financial services category. Thank you to all our colleagues who help our customers navigate a changing economic environment and world. Together, we can continue to create inclusive growth here and for the communities the BMW brand serves.”
“Congratulations to our exceptional team for their unwavering commitment to exceeding our customers' expectations, earning us this esteemed accolade. At Supertech, we are dedicated to personalising customer experiences, ensuring each interaction meets our customer’s needs. This award is testament to our ongoing efforts to redefine standards and elevate service excellence,” says Rudolf Avallone, Dealer Principal at BMW Pinetown, after winning the title in the customer support small and medium category for the second year in a row.
Inefficiency in a dealership is often not that obvious and that is why it is difficult to identify and address.
In the face of a shifting premium automotive market, Audi South Africa is also currently re-aligning its retail operations according to the new reality where the premium vehicle sector has contracted to nearly a third of its size compared to a decade ago, with 2024 marking the lowest level yet.
The commercial vehicle industry has seen a complete shift in the market over the past year. Despite challenging market conditions, Daimler Truck Southern Africa (DTSA), along with its dealers and general distributors, successfully navigated the landscape to deliver great results, it says.