
Making staff and customers part of the family
To treat your staff as family and invest in them to grow with your business, is at the core of our success at Riversdal Toyota.
- Dealer News
- 13 June 2025
Volkswagen recognised dealership excellence at its annual Grand Prix Awards recently held at the Kyalami Grand Prix Circuit in Gauteng.
“The 109 teams that make up our dealer network are a vital part of the Volkswagen business. As the ‘People’s Car’, it is crucial that we acknowledge the people who contribute significantly towards our annual sales and whose ongoing hard work and loyalty help drive the Volkswagen brand. Their accomplishments and dedication should never go unnoticed,” said Steffen Knapp, Head of Volkswagen Passenger Cars.
The Grand Prix Awards ceremony recognised 86 dealer network colleagues across 15 award categories, including the two most sought-after awards, the Micro and Macro Group of the Year.
Juraj Dolezal of the Lowveld Group won this year’s Micro Dealer Group of the Year. To be considered for the award, the Group is required to have a minimum of two dealerships contributing a minimum of 2% towards the overall Volkswagen Dealer sales result.
The Macro Dealer Group of the Year award was won by Brad Kaftel of Hatfield Group. It is the Hatfield Group’s fifth consecutive win in this category for the group. To qualify for this category, the dealership must contribute at least 8% towards the overall Volkswagen Dealer Sales result.
The coveted Dealer of the Year award was won by Lemmy Dolezal of Alan Hudson Motors who is a first–time winner in this category. The Dealer of the Year award is given to the Dealership that delivers the best and most consistent overall results across the business.
To treat your staff as family and invest in them to grow with your business, is at the core of our success at Riversdal Toyota.
UD Trucks Southern Africa (UDTSA) hosted its 2025 Annual Dealer Conference (ADC) where key stakeholders from across the dealer network and high-performing dealerships that delivered exceptional business results in 2024 were honoured.
The Value of Franchise (VOF) is the “value” the franchisor delivers to the franchisee. There are a few components that make up this value, and I will mention some of the main components that I believe are pertinent to the dealer/manufacturer (OE) relationship.