BMW iX3 crowned World Car of the Year 2026 as EVs lead the way
The BMW iX3 has been named World Car of the Year 2026, with the announcement made at the New York International Auto Show on 1 April.
- Industry News
- 2 April 2026
Staff costs are the largest overhead in many dealerships. Whilst simply comparing the costs over different periods will give you a broad idea of where the costs are, it will not give you much information on the efficiency of your non-GP generating staff.
Whilst technicians’ and salespersons’ productivity are well understood and managed, the so-called “nonproductive” staff are often employed based on industry norms or historical dealership structure.
Here are some measurements that you can use to help you understand where your dealership stands – this should be done over an extended period so that valid trends can be established.
Unit sales per sales department admin staff member – the price of vehicles has increased dramatically as has GP in most cases, but the invoicing process has not changed.
Workshop invoices per costing clerk – how has this changed over time? Are there any factors that you think could have affected this positively or negatively?
Parts delivery drivers per R100 000 wholesale parts turnover (delivered parts to offsite clients). Parts prices have increased enormously, and looking only at the salary cost of drivers as a percentage of GP will not deliver a meaningful result.
Debtors and creditors accounts per debtor and creditors clerk. An added measure could also be invoices per debtors and creditors accounts per clerk. A substantial number of different accounts with a few transactions per account will be more admin intensive than a few debtors accounts with more invoices per account.
These are only a few examples as your staffing structure is different in every dealership. If you are part of a group, it will be interesting to compare your dealership to other dealerships in your group.
Gerhard Moolman has stepped into the role of Chief Executive Officer at LDV South Africa with a clear priority: strengthening the company’s dealer network.
Isuzu Motors South Africa (IMSAf) marked its 2026 Annual Dealer Awards in Gqeberha by recognising dealerships who consistently deliver the everyday dependability customers count on, before, during and long after the keys are handed over.
To be the top dealership out of more than 200 from a manufacturer, holding the top sales spot for the last 46 years, is no small feat. In fact, it requires dedication, effort, skill, ingenuity and leadership.