So says the National Automobile Dealers’ Association (NADA). Although not directly involved in recruitment or job placement, NADA did provide an overview of the kinds of opportunities available in the dealer network when asked by Dealerfloor about potential career pathways.
For matric school leavers looking to enter the automotive industry from a retail and business perspective, dealerships offer structured, real world work environments where careers can be built over time, NADA says.
Vehicle dealerships operate as multi -functional businesses, bringing together vehicle sales, customer experience, finance and insurance, digital retail support, licensing and stock control, parts administration and overall business management. This structure creates multiple entry level roles suited to school leavers who may not be pursuing immediate tertiary studies but are motivated to enter the workforce and develop practical skills.
Typical entry points into the retail automotive environment include junior sales support roles, customer experience assistants, administrative clerks, finance and insurance support positions, digital lead coordinators, and showroom or stock administration roles.
In most cases, entry requirements include a matric qualification, a valid driver’s licence, good communication and interpersonal skills, and an aptitude for sales or customer service. Prior sales experience may be advantageous but is not always essential, as many dealerships provide on the job training and development.
Career progression in automotive retail is largely driven by performance and practical experience. With time and additional training, individuals can progress into vehicle sales executive roles, finance and insurance positions, supervisory roles and dealership management.
Many established professionals in the sector began their careers in entry level, non-technical roles and advanced through internal development opportunities offered by dealerships and manufacturers.
It is important to note that while most retail automotive roles are subject to general employment requirements set by individual dealerships, certain specialised positions such as finance and insurance are governed by specific legal and regulatory entry criteria.
Outside of these specialised roles, recruitment and appointment decisions are made in line with the policies and requirements of each potential employer.
As the automotive retail sector continues to evolve, incorporating digital sales processes and changing customer expectations, it remains a sector that offers practical entry points, skills development and long term career growth for matric school leavers seeking a pathway into the working world, NADA states.