SA’s top Kia dealership shares its vision and aspirations
- Dealer News
- 11 February 2025
Customer satisfaction, efficient car service, best brand, fuel economy, value for money and a host of others reasons are all regularly cited as reasons why customers buy a car from a certain dealer and then come back for more.
“You must embrace every lead and every clue to close a deal. You must do everything within your power to retain clients and keep them interested and happy even if you cannot supply them immediately with a specific vehicle.
For the second year in a row, Toyota celebrated its outstanding dealers via virtual platforms, announcing the 2020 Dealer of the Year during a time when local automotive retail is experiencing an extremely challenging period.
Doing the job and doing it proper, is the secret to success in our trade. Your reputation precedes you and word by mouth can be fateful or a huge blessing.
To be a Service Manager at a dealership, the job requires a multi-skilled individual who has the technical ability of an auto technician, is comfortable conversing with customers and who comes up with new ideas to increase customer satisfaction, thereby buying loyalty and improving profitability.
When Devraj Nair, Sales Executive at Suzuki Durban, sold a Swift to the Govender couple in Johannesburg, he never realised it would be Suzuki’s 100,000th sale in South Africa.
It does not take long to realise that the person on the other side of the telephone is a remarkable woman, someone who knows the motor trade by heart and defiantly not a pushover.
There is no substitute for hard work with passion, doing the things you love.
As the most awarded Volvo dealership in South Africa, TCM is the current South African Volvo Car Dealer of The Year as well as Service Dealer of the Year. Their secret? Making sure their focus is on their people.
Mitsubishi Motors has expanded its footprint in Africa with the opening of a new dealership in the capital of Botswana.
Creating a strong customer base in your ‘own backyard’ so to speak, remains the best possible path to survival.
Mitsubishi Motors South Africa’s 59 national dealers went out of their way over the Valentine’s Day weekend to show support for doctors, nurses and other medical workers fighting in the frontlines of the battle against COVID-19.
Fiat Chrysler Group SA recently bestowed their first awards on newly opened dealerships in SA. Fury Amanzimtoti – where Dealer Principal Dean Lawson added Fiat and Jeep to his stable in December 2020 – won third place among Rural Dealers for vehicle sales.
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Have you ever noticed that anybody driving slower than you is an idiot, and anyone going faster than you is a maniac?
George Carlin