Mahindra strengthens customer support, parts availability in SA
Mahindra has updated its customer support approach in South Africa with a renewed focus on response times, accessibility and parts availability.
- Industry News
- 4 February 2026
Mahindra South Africa recently hosted its Dealer of the Year Award ceremony where local dealerships from the Indian brand were recognised for their success across different segments.
The big news of the event was the announcement of the Mahindra’s South Africa Dealer of the Year, where the top honours went to Mahindra East Rand. Mahindra Bloemfontein was the 1st Runner Up of the Year, while Mahindra Nelspruit completed the podium as the 2nd Runner Up of the Year.
There are currently 56 Mahindra vehicle dealers in the country and a local assembly plant in KwaZulu-Natal where the 10 000th South African assembled Pik Up bakkie recently rolled off the line.
A new sales benchmark was reached in the first quarter of 2022 when sales averaged more than 1 000 units a month, again repeating this sales success during the month of June.
Mahindra ended its financial year with 12-month sales of 8 525 units. This is 37.4% better than in 2021.
Best in Mzansi Performance: |
Small |
Tzaneen |
Medium |
PTA North |
|
Large |
Midrand |
|
Best in Accessories Performance: |
Small |
Bethal |
Medium |
Port Elizabeth |
|
Large |
Windhoek |
|
Best in Vehicle Retention: |
Small |
Worcester |
Medium |
Rustenburg |
|
Large |
East Rand |
|
Best in Parts Performance: |
Small |
Bethal |
Medium |
Vaal |
|
Large |
East Rand |
|
Top Commercial Vehicle Sales Dealer: |
Small |
Klerksdorp |
Medium |
Umhlanga |
|
Large |
Centurion |
|
Top Passenger Sales Dealer: |
Small |
Klerksdorp |
Medium |
PMB |
|
Large |
Eagle |
|
Best in After-sales Performance: |
Small |
Bethal |
Medium |
Umhlanga |
|
Large |
East Rand |
|
Best in Sales Performance: |
Small |
Randfontein |
Medium |
Rustenburg |
|
Large |
Centurion |
|
Mahindra Finance Award: |
Small |
Heidelberg |
Medium |
Witbank |
|
Large |
East Rand |
|
Customer Experience: |
Small |
Brits |
Medium |
PMB |
|
Large |
Centurion |
Mahindra has updated its customer support approach in South Africa with a renewed focus on response times, accessibility and parts availability.
Strong sales momentum has driven an increase in parts stock, ensuring uninterrupted supply, faster turnaround times and peace of mind for customers by keeping vehicles on the road and businesses operating without costly downtime, says DFSK South Africa.
Housed in the upmarket, safe and centrally located Ballito Business Park in Moffat Drive, the location is in the heart of the Ballito retail trading business precinct amongst many already established OEM brands.
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Have you ever noticed that anybody driving slower than you is an idiot, and anyone going faster than you is a maniac?
George Carlin
Housed in the upmarket, safe and centrally located Ballito Business Park in Moffat Drive, the location is in the heart of the Ballito retail trading business precinct amongst many already established OEM brands.
Within the vehicle retail sector, there are meaningful career opportunities for young people who are interested in sales, customer engagement, administration and dealership operations.
Family-run new car dealerships remain a unique phenomenon on the South African automotive landscape, with their own challenges, particularly in rural towns.