New MD taking Mitsubishi in SA to new hights
Takalani Bruce Mukhola has been appointed as the new Managing Director at Brietta Trading the authorised distributors of Mitsubishi Motors in Southern Africa.
- Industry News
- 11 February 2026
Inefficiency in a dealership is often not that obvious and that is why it is difficult to identify and address.
Here are a few pointers that I hope will resonate with you:
Where there are comprehensive and more efficient automated systems available, such as paper filing instead of electronic filing is one example. Hopefully your DMS offers this functionality and if it does, ensure that you utilise it efficiently.
Document retrieval, document management and document security are far more efficient, which should also reduce your audit costs. Additionally, it could save space that could be used for more productive purposes.
Having various standalone systems that are department or function specific is massively inefficient as they often require duplicate information capture and there is rarely inter departmental functionality. Many OEMs partner with standalone Sales, CRM, workshop and parts inventory systems, which then have to be integrated with an accounting system.
OEMs seem to work in sales and after-sales “silos” and often to do not consider the inefficiencies that result at the dealership. Your DMS should be a comprehensive system that manages all aspects of a modern dealership, and having all these standalone systems may satisfy a sales or after-sales requirement of the OEM at the expense of dealership efficiency.
HET is normally massively disruptive in any business as it takes time for employees to get to grips with the requirements of the job. A fair amount of HET comes down to employing the wrong person for the job caused by pressure to urgently fill the vacancy. Take more time to ensure that you employ the best people and then give them the training required to perform their tasks efficiently!
The days of merely having your accounts as the main source of business information are long gone. If you do not have information and activity, efficiency, trends and comparative performance, you cannot manage a dealership efficiently. Data analysis should be at the centre of every critical business decision.
Dealerfloor (dealerfloor.co.za) and I will be publishing regular articles on dealership efficiency. I am really looking forward to sharing ideas with you. Join the conversation by sending a WhatsApp to 082-776-1887 to be added to our group.
Takalani Bruce Mukhola has been appointed as the new Managing Director at Brietta Trading the authorised distributors of Mitsubishi Motors in Southern Africa.
Hyundai Motor Company and Kia Corporation have unveiled Vision Pulse, an advanced safety technology designed to identify obstacles that drivers cannot see.
As Lepas prepares to launch its premium SUV range in South Africa in the first quarter of 2026, the brand is highlighting its commitment to after-sales service by leveraging the proven, tangible assets of its parent brand, Chery.
Advertisement
Advertisement
You can't buy happiness but you can buy cars and that's kind of the same thing.
Unknown
Hyundai Springfield Park has been named Dealer of the Year at the 2026 Hyundai Automotive South Africa Dealer Conference, held at Sun City.
The Morgan Motor Group is expanding its operations in Welkom, Free State, with new brands and a new premises where some of them will be showcased.
Stellantis South Africa announces the opening of a new LMG Montana dealership in Pretoria North, bringing seven automotive brands, Abarth, Citroën, FIAT, Jeep, Opel, Peugeot, and the all-new Leapmotor, closer to customers in the Gauteng Province.