
Making staff and customers part of the family
To treat your staff as family and invest in them to grow with your business, is at the core of our success at Riversdal Toyota.
- Dealer News
- 13 June 2025
Ryan Brews of Hatfield Volkswagen Melrose Arch scooped up the top award at the 32nd VW Grand Prix Awards Ceremony held in Cape Town.
This award recognises the dealership that consistently delivers outstanding results across all business areas.
The Grand Prix Awards ceremony honoured 72 outstanding members of the Volkswagen dealer network across 17 distinct categories. These prestigious awards celebrated excellence in dealership performance, with highlights including the coveted Micro and Macro Group of the Year awards.
“Volkswagen’s unparalleled success in South Africa rests upon the unwavering foundation of our esteemed dealer network. The network’s relentless dedication, exemplary service and profound passion not only sustain our market leadership but also elevate the Volkswagen legacy.
“We gather to honour their tireless efforts and steadfast commitment to excellence, a pledge that continues to drive our brand forward,” says Niels Wichmann, Head of Brand, Volkswagen Passenger Cars.
The coveted Dealer of the Year Award was presented to Ryan Brews of Hatfield Volkswagen Melrose Arch, marking his first win in this category.
Michael Kaftel from Hatfield Group received the Macro Dealer Group of the Year award for the eighth consecutive year. Their consistent excellence contributed at least 8% of Volkswagen’s total dealer sales.
The Dealer Group Award was presented to Kevin Pillay of CFAO Group in recognition of the group’s outstanding performance in supporting the Volkswagen brand.
“This is the power of partnership, where excellence becomes tradition and dedication writes the next chapter of our success,“ Niels concludes.
To treat your staff as family and invest in them to grow with your business, is at the core of our success at Riversdal Toyota.
UD Trucks Southern Africa (UDTSA) hosted its 2025 Annual Dealer Conference (ADC) where key stakeholders from across the dealer network and high-performing dealerships that delivered exceptional business results in 2024 were honoured.
The Value of Franchise (VOF) is the “value” the franchisor delivers to the franchisee. There are a few components that make up this value, and I will mention some of the main components that I believe are pertinent to the dealer/manufacturer (OE) relationship.