Stellantis has announced the expansion of its multi-franchise dealer network with the addition of the Fiat and Jeep brands to the existing CMH East Rand dealership in Boksburg, Gauteng.
This expansion continues to strengthen Stellantis’s commitment to making these brands more accessible to customers.
CMH East Rand is already home to Opel, Peugeot and Citroën. The expansion continues to bolster dealer representation across the Gauteng Province in support of Stellantis’s ambitious plans as one of the largest importers in the South African motor industry.
The CMH Group’s history stretches back into the 1970s when it was founded by JD McIntosh.
“We’re excited to be expanding our relationship with the CMH Group. This partnership not only broadens our reach but also enhances our ability to offer exceptional service to our customers,” says Mike Whitfield, Managing Director of Stellantis South Africa.
He adds: “By bringing the Fiat and Jeep brands closer to our customers on the East Rand, we are making these outstanding brands and their products more accessible.”
“CMH East Rand is committed to Stellantis’s Customer Care Pledge, which includes a 5-year/100 000km warranty, a mobility guarantee for vehicles under warranty that require more than 48 hours at the dealership or 30 days at an approved repairer, and optional security detail for roadside assistance. These benefits ensure peace of mind and an exceptional ownership experience,” Stellantis states.
Leading the team at CMH East Rand is Dealer Principal, Vishal Harkoo. “A customer is the most important visitor to our premises, who doesn’t depend on us; we rather depend on the customer. The customer is not an irritation in our business, but the purpose of our business,” Vishal says.
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If you are not taking care of your customer, your competitor will.
Bob Hooey
One of the topics that comes up often when I write articles is “waste” within a dealership. Quite often, expenses are cut when times are challenging but often, waste is confused with expenditure.
The story of Gabisile Fakude will surely be an inspiration for many who have an eye on the automotive industry as a career, especially for those who have not traditionally been associated with this world as a career path.
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